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Pegasystems Exam PEGACPDC88V1 Topic 2 Question 39 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 39
Topic #: 2

[All PEGACPDC88V1 Questions]

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

ADetermining if a borrower gets a loan

BDetermining how to optimize inventories

CPredicting the time of a machine failure

DOptimizing supply chain management

Show Suggested Answer

Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Alfreda at Jan 27, 2025, 11:58 AM

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Desmond

2 days ago

Whoa, hold up! Are we sure none of these options involve predicting when the next 'best action' is to take a coffee break? Just sayin'.

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Leatha

3 days ago

Hmm, tough call. But I'm going to have to go with the 'supply chain management' option. Can't go wrong with optimizing that bad boy, am I right?

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Kristel

6 days ago

Ah, I see what you mean, Louvenia. But personally, I'm leaning towards option B - determining how to optimize inventories. That's a classic Next-Best-Action scenario, if you ask me.

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Louvenia

7 days ago

Wait, what about determining if a borrower gets a loan? Isn't that the kind of decision that could use some Next-Best-Action magic?

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Willow

15 days ago

I agree with Pearly, Next-Best-Action can definitely be applied to optimizing inventories.

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Pearly

16 days ago

I think it could also be used for determining how to optimize inventories.

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Natalie

17 days ago

I'm going with option C - predicting the time of a machine failure. That's the kind of decision that could really benefit from a Next-Best-Action approach.

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Stevie

8 days ago

I think option D could also benefit from a Next-Best-Action approach. Optimizing supply chain management is crucial for efficiency.

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Juliann

10 days ago

I agree, option C seems like a good choice. Predicting machine failures can help prevent costly downtime.

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Pansy

24 days ago

I disagree, I believe it is used for optimizing supply chain management.

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Lavonna

27 days ago

Hmm, I think it's gotta be Next-Best-Action for optimizing supply chain management. Seems like the most logical choice here.

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Allene

28 days ago

I think Next-Best-Action is applied to determining if a borrower gets a loan.

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