Pegasystems Exam PEGACPDC88V1 Topic 11 Question 35 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 35
Topic #: 11

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

ADetermining if a borrower gets a loan

BDetermining how to optimize inventories

CPredicting the time of a machine failure

DOptimizing supply chain management

Show Suggested Answer

Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Lauran at Oct 18, 2024, 09:16 PM

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Franchesca

2 months ago

I'm just hoping the real answer isn't 'None of the above' because that would be a Next-Worst-Action.

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Arminda

1 months ago

D) Optimizing supply chain management

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Sina

1 months ago

C) Predicting the time of a machine failure

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Lynelle

2 months ago

B) Determining how to optimize inventories

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Fabiola

2 months ago

A) Determining if a borrower gets a loan

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Fallon

2 months ago

Next-Best-Action? More like Next-Best-Joke, am I right? *cricket sounds*

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Latanya

2 months ago

I'm going with A. Determining if a borrower gets a loan is a high-stakes decision that could definitely use some Next-Best-Action magic.

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Amira

1 months ago

Agreed, it could really benefit from Next-Best-Action.

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Dalene

1 months ago

A) Determining if a borrower gets a loan

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Aja

1 months ago

True, but I think A is more high-stakes.

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Dustin

1 months ago

B) Determining how to optimize inventories

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Kandis

1 months ago

That makes sense, it's a critical decision.

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Felix

2 months ago

A) Determining if a borrower gets a loan

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Kassandra

3 months ago

Hmm, I'm torn between B and D. Optimizing inventories and supply chain management both seem like they could benefit from Next-Best-Action technology.

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Mary

2 months ago

Yeah, it can help in improving efficiency and reducing costs.

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Tawny

2 months ago

I agree, it can definitely help in making better decisions for supply chain.

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Rolande

2 months ago

I think Next-Best-Action is applied to optimizing supply chain management.

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Linwood

3 months ago

I think the answer is C. Predicting the time of a machine failure sounds like a classic Next-Best-Action scenario.

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Vonda

2 months ago

No problem! It's always good to learn new things about Pega Customer Decision Hub.

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Darrel

2 months ago

Oh, I see. Thanks for clarifying that. I'll remember that for next time.

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Britt

3 months ago

Actually, the correct answer is D. Optimizing supply chain management is where Next-Best-Action is applied.

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Jesus

3 months ago

I think the answer is C. Predicting the time of a machine failure sounds like a classic Next-Best-Action scenario.

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Estrella

3 months ago

I agree with Maybelle. It makes sense to use it for optimizing inventories.

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Maybelle

3 months ago

I think Next-Best-Action is applied to determining how to optimize inventories.

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