Pegasystems Exam PEGACPDC88V1 Topic 11 Question 29 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam

Question #: 29
Topic #: 11

Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

ADetermining if a borrower gets a loan

BDetermining how to optimize inventories

CPredicting the time of a machine failure

DOptimizing supply chain management

Show Suggested Answer

Suggested Answer: A

Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

by Lavonna at Sep 08, 2024, 04:09 AM

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Lang

1 days ago

I think it could be predicting the time of a machine failure too, to prevent downtime.

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Meghann

2 days ago

I believe Next-Best-Action is also used for optimizing supply chain management.

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Cristal

4 days ago

I bet the answer is C. Predicting the time of a machine failure. That's the kind of thing that needs real-time, adaptive decision-making, which is what Next-Best-Action is all about.

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Catina

6 days ago

I agree with Hana, it makes sense to optimize inventories for better decision-making.

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Daisy

7 days ago

Hold up, I've got a joke for you. What do you call a machine that's always on time? A: A NEXT-BEST-ACTION! *wink wink*

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Viola

9 days ago

Hmm, this is a tough one. I'm going to go with D. Optimizing supply chain management. Seems like the kind of complex decision-making problem that Next-Best-Action is designed for.

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Hana

11 days ago

I think Next-Best-Action is applied to determining how to optimize inventories.

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Joaquin

27 days ago

I'm not too sure about this one, but I feel like B. Determining how to optimize inventories is a good fit for Next-Best-Action. That's a pretty common use case, right?

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