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Pegasystems Exam PEGACPBA88V1 Topic 7 Question 15 Discussion

Actual exam question for Pegasystems's PEGACPBA88V1 exam
Question #: 15
Topic #: 7
[All PEGACPBA88V1 Questions]

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement, you need to set the___________in the service level to 3 days.

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Suggested Answer: B

To meet the requirement that transaction disputes must be resolved within 3 days, you need to set the deadline in the service level agreement (SLA) to 3 days. The deadline specifies the maximum time allowed to resolve the transaction disputes, ensuring that the case is handled within the required timeframe.


by Stanton at Sep 18, 2024, 04:24 PM

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Paola
5 months ago
I agree with Amos, setting the goal in the service level to 3 days ensures that the requirement is met.
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Latia
5 months ago
B) deadline, for sure. Although, I'm more interested in how they plan to enforce this 'must be resolved' rule. Threats? Bribery? Interpretive dance?
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Deonna
4 months ago
C) passed deadline
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Theresia
4 months ago
B) deadline
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Pansy
4 months ago
A) goal
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Amos
5 months ago
I think the answer is A) goal because it aligns with the requirement of resolving disputes within 3 days.
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Marci
5 months ago
I'll go with B) deadline. Although, I have to wonder - what happens if it's not resolved in 3 days? A slap on the wrist? Detention?
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Lyda
4 months ago
User 4: Maybe there are consequences for not meeting the deadline.
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Maryann
4 months ago
User 3: What happens if it's not resolved in 3 days?
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Maile
4 months ago
Yeah, setting a deadline is important to ensure disputes are resolved on time.
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Brittani
4 months ago
I think the answer is B) deadline.
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Gladys
5 months ago
A) goal
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Carey
5 months ago
Hmm, I was thinking D) urgency. But deadline makes sense too. Gotta keep that dispute resolution on a tight leash, you know?
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Dino
5 months ago
Easy, it's B) deadline. You need to set the deadline in the service level to 3 days to meet the requirement. Simple stuff!
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Nana
5 months ago
C) passed deadline
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Cathrine
5 months ago
B) deadline
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Joni
5 months ago
A) goal
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