BlackFriday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

PECB ISO-IEC-20000-Foundation Exam Questions

Exam Name: ISO/IEC 20000 Foundation Exam
Exam Code: ISO-IEC-20000-Foundation
Related Certification(s): PECB ISO/IEC 20000 IT Service Management System Certification
Certification Provider: PECB
Number of ISO-IEC-20000-Foundation practice questions in our database: 53 (updated: Nov. 14, 2024)
Expected ISO-IEC-20000-Foundation Exam Topics, as suggested by PECB :
  • Topic 1: Fundamental Concepts and Principles of Service Management and the SMS Based on ISO/IEC 20000-1: This domain explains the foundational ideas and principles behind service management and the purpose of a Service Management System (SMS) as described in ISO/IEC 20000-1. It covers the importance of structuring services to meet both business needs and customer expectations, ensuring quality and continual improvement.
  • Topic 2: ISO/IEC 20000-1 Requirements for an SMS: This domain delves into the specific requirements of ISO/IEC 20000-1 for establishing, implementing, maintaining, and continually improving an SMS. It includes defining roles and responsibilities, risk management, process integration, and performance measurement.
Disscuss PECB ISO-IEC-20000-Foundation Topics, Questions or Ask Anything Related

Kenda

23 hours ago
ISO/IEC 20000 certification achieved! Pass4Success questions were incredibly similar to the real exam. Great resource!
upvoted 0 times
...

William

2 days ago
I successfully passed the PECB ISO/IEC 20000 Foundation Exam, and the Pass4Success practice questions were very useful. One question that caught me off guard was about how an organization can meet the requirements of ISO/IEC 20000-1, focusing on the management of external suppliers. I wasn't sure of my answer, but I passed nonetheless.
upvoted 0 times
...

Kris

18 days ago
Happy to share that I passed the PECB ISO/IEC 20000 Foundation Exam! The Pass4Success practice questions were spot-on. There was a question about the ISO/IEC 20000-1 requirements for a Service Management System, specifically regarding the continual improvement process. I was a bit confused but still managed to pass.
upvoted 0 times
...

Edwin

1 months ago
Aced the PECB Certified exam! Pass4Success materials were a lifesaver. Highly recommend for quick prep.
upvoted 0 times
...

Aide

1 months ago
I passed the PECB ISO/IEC 20000 Foundation Exam, thanks to the practice questions from Pass4Success. One challenging question asked about the basic service management concepts, particularly the definition of a Service Level Agreement (SLA). I wasn't completely confident in my answer, but I made it through.
upvoted 0 times
...

Quentin

2 months ago
Just cleared the PECB ISO/IEC 20000 Foundation Exam! The practice questions from Pass4Success were a lifesaver. There was a tricky question on how an organization can meet the requirements of ISO/IEC 20000-1, specifically about the roles and responsibilities within the SMS. I was a bit unsure, but I still passed.
upvoted 0 times
...

Bobbye

2 months ago
Just passed the ISO/IEC 20000 Foundation Exam! Thanks Pass4Success for the spot-on practice questions. Saved me loads of time!
upvoted 0 times
...

Rebbeca

2 months ago
Finally, don't forget about internal audits! The exam included questions on audit planning, execution, and reporting within the ISO/IEC 20000 context. Pass4Success really helped me nail these topics!
upvoted 0 times
...

Junita

2 months ago
I recently passed the PECB ISO/IEC 20000 Foundation Exam, and I have to say that the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the specific requirements for a Service Management System (SMS) under ISO/IEC 20000-1. It asked about the mandatory documentation needed for the SMS, and I wasn't entirely sure of the answer, but I managed to pass the exam.
upvoted 0 times
...

Free PECB ISO-IEC-20000-Foundation Exam Actual Questions

Note: Premium Questions for ISO-IEC-20000-Foundation were last updated On Nov. 14, 2024 (see below)

Question #1

What is an audit observation?

Reveal Solution Hide Solution
Correct Answer: A

Question #2

Identify the missing words in the following sentence. The definition of the scope of the SMS shall include the services in scope and the [???] managing and delivering the services.

Reveal Solution Hide Solution
Correct Answer: A

Question #3

One of the activities required for effective planning, coordination, and evaluation of requested changes is assessing the impact and required resources. Which process or function is responsible for this activity?

Reveal Solution Hide Solution
Correct Answer: C

Question #4

How should a problem requiring a change to a configuration item be resolved?

Reveal Solution Hide Solution
Correct Answer: D

Question #5

Which event is NOT part of the definition of an incident?

Reveal Solution Hide Solution
Correct Answer: B


Unlock Premium ISO-IEC-20000-Foundation Exam Questions with Advanced Practice Test Features:
  • Select Question Types you want
  • Set your Desired Pass Percentage
  • Allocate Time (Hours : Minutes)
  • Create Multiple Practice tests with Limited Questions
  • Customer Support
Get Full Access Now

Save Cancel