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PECB ISO-9001-Lead-Auditor Exam Questions

Exam Name: QMS ISO 9001:2015 Lead Auditor
Exam Code: ISO-9001-Lead-Auditor
Related Certification(s): PECB Auditor Certifications
Certification Provider: PECB
Actual Exam Duration: 180 Minutes
Number of ISO-9001-Lead-Auditor practice questions in our database: 131 (updated: Dec. 23, 2024)
Expected ISO-9001-Lead-Auditor Exam Topics, as suggested by PECB :
  • Topic 1: Fundamental principles and concepts of a quality management system (QMS): The main objective of this domain is to evaluate your skills of explaining and applying ISO 9001 principles and concepts.
  • Topic 2: Quality management system (QMS) and ISO 9001 requirements: It assesses your abilities to point out and explain different requirements for a quality management system based on ISO 9001.
  • Topic 3: Fundamental audit concepts and principles: Questions about interpreting and applying the main concepts and principles related to a QMS audit appear in this topic.
  • Topic 4: Preparing an ISO 9001 audit: This topic covers sub-topics related to preparing a quality management system audit.
  • Topic 5: Conducting an ISO 9001 audit: It evaluates your skills to conduct a QMS audit.
  • Topic 6: Closing an ISO 9001 audit: The topic focuses on concluding a QMS audit and conducting audit follow-up activities.
  • Topic 7: Managing a ISO 9001 audit program: This topic evaluates your abilities to establishing and managing a QMS audit program.
Disscuss PECB ISO-9001-Lead-Auditor Topics, Questions or Ask Anything Related

Rutha

6 days ago
Context of the organization was a significant topic. Be ready to analyze internal and external factors affecting an organization's QMS.
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Lizbeth

11 days ago
I am happy to report that I passed the PECB QMS ISO 9001:2015 Lead Auditor exam. The Pass4Success practice questions were very useful. One question that I found difficult was from Domain 1: Fundamental principles and concepts of a quality management system. It asked about the importance of customer focus in a QMS. I wasn't entirely sure, but I passed.
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Ardella

19 days ago
The exam had several questions on internal auditing processes. Study the audit cycle, techniques, and reporting methods thoroughly.
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Jenise

24 days ago
ISO 9001 certification achieved! Couldn't have done it without Pass4Success's relevant questions.
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Ivan

27 days ago
Successfully passing the PECB QMS ISO 9001:2015 Lead Auditor exam was a great feeling, and the Pass4Success practice questions played a big role. There was a question from Domain 6: Closing an ISO 9001 audit that asked about the steps to take when preparing the audit report. I was a bit uncertain, but I managed to pass.
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Lavonna

1 months ago
Thank you, Pass4Success! Your practice questions on document control really helped me prepare for the exam in a short time.
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Whitley

1 months ago
I passed the PECB QMS ISO 9001:2015 Lead Auditor exam, and the Pass4Success practice questions were a lifesaver. One question that puzzled me was from Domain 5: Conducting an ISO 9001 audit. It was about the techniques used to gather audit evidence. I wasn't sure if I got it right, but I passed the exam.
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Brandon

2 months ago
Leadership commitment questions were tricky. Focus on understanding top management's responsibilities in implementing and maintaining the QMS.
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Bernardine

2 months ago
Tough exam, but Pass4Success made it manageable. Passed with flying colors!
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Lai

2 months ago
The PECB QMS ISO 9001:2015 Lead Auditor exam was tough, but I passed thanks to the Pass4Success practice questions. A question that caught me off guard was from Domain 4: Preparing an ISO 9001 audit. It asked about the steps involved in creating an audit plan. I wasn't completely confident in my answer, but I did well overall.
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Noelia

2 months ago
Risk-based thinking was a key topic. Expect questions on how to identify, assess, and manage risks within a quality management system.
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Susy

2 months ago
I am thrilled to have passed the PECB QMS ISO 9001:2015 Lead Auditor exam. The Pass4Success practice questions were a great resource. One challenging question was from Domain 3: Fundamental audit concepts and principles. It asked about the difference between first-party, second-party, and third-party audits. I was a bit unsure, but I still managed to pass.
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Vi

3 months ago
Aced the ISO 9001 exam! Pass4Success materials were a lifesaver for quick prep.
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Florencia

3 months ago
Encountered several scenario-based questions on process approach. Be prepared to analyze and apply this concept in various organizational contexts.
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Alecia

3 months ago
Passing the PECB QMS ISO 9001:2015 Lead Auditor exam was a significant achievement for me, and I owe a lot to the Pass4Success practice questions. There was a tricky question related to Domain 2: Quality management system (QMS) requirements. It asked about the specific documentation needed to demonstrate compliance with the standard. I had to think hard about it, but I got through it.
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Rory

3 months ago
I recently passed the PECB QMS ISO 9001:2015 Lead Auditor exam, and I must say the Pass4Success practice questions were incredibly helpful. One question that stumped me was about the 'context of the organization' under Domain 1: Fundamental principles and concepts of a quality management system. It asked how an organization should determine external and internal issues that are relevant to its purpose and strategic direction. I wasn't entirely sure of the answer, but I managed to pass the exam.
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Jina

3 months ago
Just passed the PECB Certified QMS ISO 9001:2015 Lead Auditor exam! The questions on quality management principles were challenging. Make sure to study the seven principles in-depth.
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Malcolm

4 months ago
Just passed the PECB QMS ISO 9001:2015 Lead Auditor exam! Thanks Pass4Success for the spot-on practice questions.
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Audry

4 months ago
Passing the PECB QMS ISO 9001:2015 Lead Auditor exam was a significant achievement for me, and I credit Pass4Success practice questions for helping me succeed. The exam covered a range of topics, including fundamental principles and concepts of a quality management system, as well as ISO 9001 requirements. One question that I remember struggling with was related to the role of top management in implementing a quality management system. I had to recall the specific responsibilities of top management outlined in ISO 9001, but I was able to answer it correctly and pass the exam.
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Nada

5 months ago
My experience taking the PECB QMS ISO 9001:2015 Lead Auditor exam was challenging but rewarding. With the assistance of Pass4Success practice questions, I was able to successfully demonstrate my knowledge of quality management system principles and ISO 9001 requirements. One question that I found particularly tricky was about the process approach in ISO 9001. I had to carefully consider how processes are identified, managed, and improved within an organization, but I managed to answer it correctly and pass the exam.
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Rutha

5 months ago
PECB certification achieved! Pass4Success's exam questions were crucial for my quick preparation. Thank you for making it possible!
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Francoise

6 months ago
Just aced the QMS ISO 9001 exam! Pass4Success's materials were invaluable for quick, effective preparation. Grateful for their help!
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Charlene

6 months ago
I recently passed the PECB QMS ISO 9001:2015 Lead Auditor exam with the help of Pass4Success practice questions. The exam tested my understanding of fundamental principles and concepts of a quality management system, as well as ISO 9001 requirements. One question that stood out to me was related to the concept of continual improvement in ISO 9001. I was unsure of the specific steps involved in implementing continual improvement, but I was able to pass the exam overall.
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Shawnee

6 months ago
Success on the ISO 9001:2015 exam! Pass4Success's prep materials were a game-changer. Couldn't have done it without their spot-on questions!
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Fernanda

6 months ago
Thrilled to have passed the PECB ISO 9001:2015 Lead Auditor exam! Pass4Success's practice questions were spot-on and saved me precious study time. Thank you!
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Leatha

6 months ago
The exam tested my ability to interpret and apply ISO 9001:2015 clauses. Be prepared to analyze case studies and identify nonconformities. Study the standard thoroughly and practice applying it to real-world scenarios.
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Rene

7 months ago
Passed the Lead Auditor exam with flying colors! Pass4Success's relevant questions made all the difference in my short preparation time. Thanks a million!
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Amos

8 months ago
The exam included several questions on performance evaluation and improvement. Study methods for monitoring, measuring, and analyzing QMS performance. Know how to assess the effectiveness of corrective actions and continual improvement initiatives.
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Lili

9 months ago
Leadership and commitment questions featured prominently in my exam. Understand top management's role in the QMS and how to evaluate their involvement. Review examples of leadership actions that demonstrate commitment to quality.
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Free PECB ISO-9001-Lead-Auditor Exam Actual Questions

Note: Premium Questions for ISO-9001-Lead-Auditor were last updated On Dec. 23, 2024 (see below)

Question #1

ABC is a worldwide fast-food organisation. One of the branches, in downtown Cape Town, decided to

implement an ISO 9001 quality management system and you are the audit team leader (with two other

auditors) that will carry out the certification audits, Stage 2.

ABC receive the orders by phone or internet; some of the employees deliver the ordered food to indicated

addresses. The normal menu includes 15 different types of hamburgers; however, in the last two weeks,

due to a shortage of a special type of meat, they can only prepare six of the 15 varieties.

During the internal meeting of the audit team, you ask one of the auditors to describe what she has

observed. She audited the reception of orders from customers (via phone or internet) and the

communication of the orders to the kitchen. She noticed that the menu offering food on the website is still

the normal one, with 15 different hamburgers, and during a 30-minute period, she observed many

customers reluctantly accepting something other than the hamburger they preferred.

You, as audit team leader, inform the Quality Manager of your concern about the major nonconformity,

since you consider this a serious breach of the basic principles of quality that lasted two weeks without

action being taken.

Right at the beginning of the Closing meeting, you discuss the nonconformity with the General Manager.

She got quite upset and said she was going to make a complaint to the certification body and left the

room; the Quality Manager was the only member of ABC left with the audit team. The Quality Manager said the General Manager would not come back to the meeting.

What would you do? Choose the best from the following options:

Reveal Solution Hide Solution
Correct Answer: B

Question #2

Select six of the activities that are specifically required by ISO 17021-1 as part third-party (Certification Body) surveillance audit processes.

Reveal Solution Hide Solution
Correct Answer: A, B, C, F, H, I

The activities that are specifically required by ISO 17021-1 as part of third-party (Certification Body) surveillance audit processes are:

* Option A: Audit use of certification marks on marketing materials. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to audit the client's use of marks and/or any other reference to certification, as applicable, to ensure conformity with the certification requirements.

* Option B: Review changes to the QMS since last visit. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to review any changes affecting the client's quality management system and its ability to continue to fulfil the requirements of the standard used for certification.

* Option C: Confirm effectiveness of internal audit and management review. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to confirm the continuing effectiveness of the client's quality management system, including the effectiveness of the internal audit and management review processes.

* Option F: Review the status of previously raised findings and audit effectiveness of any outstanding findings. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to review the status of findings and any corrective actions taken by the client in response to previous audits, and to verify the effectiveness of the implemented corrective actions.

* Option H: Verify legal compliance. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to verify the client's compliance with applicable statutory and regulatory requirements related to the scope of certification.

* Option I: Handling of customer complaints since last visit. This option is correct because ISO 17021-1:2015 clause 9.6.2.2 requires the certification body to review the client's handling of customer complaints related to the certified activities since the last audit.

The following options are not correct:

* Option D: Complete a full document review of the quality management system. This option is not correct because ISO 17021-1:2015 clause 9.6.2.2 does not require the certification body to complete a full document review of the quality management system during surveillance audits. A full document review is only required during the initial certification audit or when there are significant changes to the quality management system or the certification requirements.

* Option E: Failing to meet financial responsibilities. This option is not correct because ISO 17021-1:2015 clause 9.6.2.2 does not require the certification body to audit the client's financial responsibilities during surveillance audits. The certification body may have contractual arrangements with the client regarding the payment of fees, but this is not part of the surveillance audit process.

* Option G: Review the calibration status of the instrumentation. This option is not correct because ISO 17021-1:2015 clause 9.6.2.2 does not require the certification body to review the calibration status of the instrumentation during surveillance audits. The certification body may audit the client's monitoring and measuring resources as part of the quality management system requirements, but this is not a specific activity required by ISO 17021-1.

* Option J: Conduct a minimum number of annual surveillance audits during the certification period. This option is not correct because ISO 17021-1:2015 clause 9.6.2.2 does not require the certification body to conduct a minimum number of annual surveillance audits during the certification period. The certification body may determine the frequency and duration of surveillance audits based on the risk and performance of the client, but this is not a specific activity required by ISO 17021-1.


* ISO 17021-1:2015 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 1: Requirements

* ISO 9001 Lead Auditor Course Material, Module 7: Audit Follow-up and Surveillance, Slide 8: Surveillance Audit

* ISO 9001 Lead Auditor Training Course - IRCA Certified, Section 7.2: Audit Follow-up and Surveillance

* Lead Auditor Exam Preparation Guide (EPG) Template - PECB, Section 3.2: Exam Content Outline, Subsection 3.2.1: Section 1 - Audit Fundamentals, Subsection 3.2.2: Section 2 - Audit Principles, Subsection 3.2.3: Section 3 - Audit Process, Subsection 3.2.4: Section 4 - Audit Competencies

Question #3

You are carrying out an annual audit at an organisation that has been certificated to ISO 9001 for two years. The organisation offers home security

services. The scope of the quality management system covers alarm installation, alarm servicing, alarm monitoring and response. The business

operates from a single office and employs subcontract installers and service technicians across the country.

You have just completed the opening meeting. You are interviewing the Managing Director (MD).

You: "I would like to gain an understanding of how the quality management system has been supporting your business and its strategic direction."

MD: "We are continuing to face difficult times. The market is extremely competitive, and customers typically look for the least expensive option when

choosing home security services. We have not yet seen any business benefit from our quality management system."

You: "Tell me how you determine external and internal issues."

MD: "We use SWOT analysis (Strengths Weaknesses, Opportunities, Threats)."

You: "How have the outputs from your SWOT been used?"

Select two of the following audit trails would you take to explore the extent to which the SWOT analysis and the outputs from this

have been used to enable the business to achieve the intended results(s) of its quality management system according to ISO 9001.

Reveal Solution Hide Solution
Correct Answer: B, D

Question no: 22 Verified Answer: = B. Establish how the organisation reviews

According to ISO 9001:2015, clause 10.3, the organisation must continually improve the suitability, adequacy, and effectiveness of the quality management system. The organisation must also consider the results of analysis and evaluation, and the outputs from management review, to determine if there are any needs or opportunities for improvement. SWOT analysis can help the organisation to identify the areas where improvement is needed or possible, such as addressing the weaknesses and threats, or exploiting the strengths and opportunities. However, the SWOT analysis alone is not sufficient to comply with the requirement, as the organisation also needs to take actions to implement the improvement, such as setting objectives, allocating resources, assigning responsibilities, and evaluating the effectiveness. Therefore, another audit trail would be to establish what actions were taken to improve the QMS, such as what, when, by whom, how, and with what results. 124 Reference:

1: ISO 9001:2015 - Quality management systems --- Requirements

2: Advisera, ''Context of the organization in ISO 9001:2015 explained'', https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/

3: ISO Templates, ''ISO 9001 - Clause 4: Context of the organisation explained'', https://resources.iso-templates.com/blog/iso-9001-clause-4-context-of-the-organisation-explained

4: Advisera, ''How to implement continual improvement in ISO 9001'', https://advisera.com/9001academy/knowledgebase/how-to-implement-continual-improvement-in-iso-9001/


Question #4

Knowledge and skills are requirements of the auditor's competence. Select two from the following topics of knowledge that apply to every member of an audit team auditing an ISO 9001 quality management system.

Reveal Solution Hide Solution
Correct Answer: A, B

According to ISO 9001:2015, clause 7.2, an auditor shall have the competence to:

Understand the requirements of ISO 9001 and how they relate to the audit

Understand the organization's quality management system and its processes

Understand the applicable legal, regulatory, contractual and other requirements that affect the audit

Understand the needs and expectations of interested parties other than customers

Plan and conduct audits in accordance with ISO 19011

Evaluate audit evidence and draw appropriate conclusions

Communicate audit findings effectively1

Therefore, knowledge of ISO 9001 requirements and ISO 19011 audit principles are essential for every member of an audit team auditing an ISO 9001 quality management system.


ISO 9001:2015 - Quality management systems --- Requirements

ISO 19011:2018 - Guidelines for auditing management systems

Question #5

Read the following role descriptions. Select two roles that are not directly involved in the audit process.

Reveal Solution Hide Solution
Correct Answer: D, E


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