PECB ISO 22301 Lead Auditor Exam Questions

The team that is responsible for determining how the impact of the incident is managed within the policy guidelines set by the strategic team is thetactical team. The tactical team is composed of managers or experts who have the authority and competence to make decisions and allocate resources to implement the business continuity plans and strategies.The tactical team coordinates and communicates with the operational team, which is responsible for executing the recovery and restoration activities, and reports to the strategic team, which is responsible for setting the overall direction and objectives of the incident response1.

Business continuity programs should be a part of the governance process of the organization, which is the system by which the organization is directed and controlled. The governance process involves setting the strategic direction, establishing the policies and objectives, allocating the resources, monitoring the performance, and ensuring the accountability and transparency of the organization. Business continuity programs support the governance process by ensuring the continuity of the organization's critical functions and processes in the event of a disruptive incident, and by enhancing the organization's resilience and reputation.Reference: ISO 22301 Auditing eBook, Chapter 1: Introduction to Business Continuity Management Systems (BCMS), Section 1.1: Governance, page 8.

The scope of the business continuity management system (BCMS) is the statement that defines the boundaries and applicability of the BCMS. It specifies which products, services, processes, locations, and organizational units are covered by the BCMS, as well as any exclusions or limitations. The scope should document and explain any exclusions, which are the products, services, or processes that are not within the scope of the BCMS. Exclusions may be justified for various reasons, such as:

The products, services, or processes are not critical to the organization's operations and objectives.

The products, services, or processes are already covered by other management systems or plans.

The products, services, or processes are outside the organization's control or influence.

The products, services, or processes are not relevant or applicable to the organization's context or needs.

However, the exclusions should not affect the organization's ability to provide products and services that meet the requirements and expectations of its interested parties. The exclusions should also not compromise the conformity of the BCMS with the requirements of ISO 22301, the international standard for business continuity management systems. The scope and the exclusions should be documented in a clear and concise manner, and communicated to all relevant stakeholders. The scope and the exclusions should also be reviewed and updated regularly to reflect the changing circumstances and needs of the organization.Reference:

ISO 22301:2019 - Security and resilience --- Business continuity management systems --- Requirements, Clause 4.3: Determining the scope of the business continuity management system1

ISO 22301 Auditing eBook, Chapter 3: Business Continuity Integration, Section 3.1: Business Continuity Integration Levels2

ISO 22301 Clause 4.3 Determining the Scope of the Business Continuity Management System3

One of the purposes of the business impact analysis (BIA) is to determine the minimal acceptable outage (MAO) for each critical function or process of the organization. The MAO is the maximum amount of time that a function or process can be disrupted before it causes unacceptable consequences for the organization. The MAO is used to define the recovery time objective (RTO) and the recovery point objective (RPO) for each function or process. The RTO is the time within which a function or process must be restored after a disruption, and the RPO is the point in time to which the data and information must be recovered. The BIA helps the organization to prioritize its recovery efforts and allocate the necessary resources for business continuity.Reference: ISO 22301 Auditing eBook, page 38; ISO 22301:2019 standard, clause 8.2.2

According to ISO 22301 Auditing eBook, Chapter 3.2.1, people-oriented objectives are the objectives that are related to shaping the attitudes, behaviours, and skills of individuals within the organization. These objectives aim to enhance the awareness, competence, and commitment of the personnel involved in the business continuity management system (BCMS). Some examples of people-oriented objectives are:

To increase the level of business continuity awareness among all employees by conducting regular training and awareness sessions.

To ensure that all business continuity roles and responsibilities are clearly defined and communicated to the relevant personnel.

To develop and maintain the necessary skills and knowledge for performing business continuity tasks and activities.

To foster a culture of business continuity within the organization that encourages participation, collaboration, and continuous improvement.

People-oriented objectives are important for ensuring that the organization has the human resources required for implementing and maintaining the BCMS, and for achieving the desired business continuity performance and results.Reference: ISO 22301 Auditing eBook, Chapter 3.2.1.