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PECB Exam ISO-IEC-27001-Lead-Auditor Topic 2 Question 30 Discussion

Actual exam question for PECB's ISO-IEC-27001-Lead-Auditor exam
Question #: 30
Topic #: 2
[All ISO-IEC-27001-Lead-Auditor Questions]

During a third-party certification audit you are presented with a list of issues by an auditee. Which four of the following constitute 'external' issues in the context of a management system to ISO/IEC 27001:2022?

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Suggested Answer: A, B, E, F

According to ISO/IEC 27001:2022, which specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS), clause 4.1 requires an organization to determine external and internal issues that are relevant to its purpose and that affect its ability to achieve the intended outcomes of its ISMS2.External issues are those that originate from outside the organization, such as legal, regulatory, cultural, social, political, economic, natural and competitive factors2.Internal issues are those that originate from within the organization, such as governance, structure, roles and responsibilities, policies, objectives, culture, capabilities, resources and information systems2.Therefore, based on this definition, four examples of external issues in the context of a management system to ISO/IEC 27001:2022 are a rise in interest rates in response to high inflation (which affects the economic environment of the organization), a reduction in grants as a result of a change in government policy (which affects the political and legal environment of the organization), higher labour costs as a result of an aging population (which affects the social and demographic environment of the organization), and inability to source raw materials due to government sanctions (which affects the trade and supply environment of the organization)2. The other options are examples of internal issues, as they originate from within the organization or its activities.For example, poor levels of staff competence as a result of cuts in training expenditure (which affects the capabilities and resources of the organization), increased absenteeism as a result of poor management (which affects the culture and performance of the organization), poor morale as a result of staff holidays being reduced (which affects the motivation and satisfaction of the organization's personnel), and a fall in productivity linked to outdated production equipment (which affects the efficiency and quality of the organization's processes)2.Reference:ISO/IEC 27001:2022 - Information technology -- Security techniques -- Information security management systems -- Requirements


by Gail at Mar 07, 2024, 08:49 AM

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Yolande
6 months ago
That's a good point, Moon. Poor management could be considered an external factor influencing absenteeism.
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Moon
6 months ago
But what about D? Increased absenteeism might also be considered an external issue if it's due to poor management practices.
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Stevie
6 months ago
I agree with Yolande. Those issues are definitely external and can impact the management system.
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Yolande
6 months ago
I think B, F, G, and H are external issues because they are influenced by factors outside the organization's control.
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