You are performing an ISMS audit at a residential nursing home that provides healthcare services. The next step in your audit plan is to verify the information security of the business continuity management process. During the audit, you learned that the organisation activated one of the business continuity plans (BCPs) to make sure the nursing service continued during the recent pandemic. You ask Service Manager to explain how the organisation manages information security during the business continuity management process.
The Service Manager presents the nursing service continuity plan for a pandemic and summarises the process as
follows:
Stop the admission of any NEW residents.
70% of administration staff and 30% of medical staff will work from home.
Regular staff self-testing including submitting a negative test report 1 day BEFORE they come to the office.
Install ABC's healthcare mobile app, tracking their footprint and presenting a GREEN Health Status QR-Code for checking
on the spot.
You ask the Service Manager how to prevent non-relevant family members or interested parties from accessing residents' personal data when staff work from home. The Service Manager cannot answer and suggests the n" Security Manager should help with that.
You would like to further investigate other areas to collect more audit evidence Select three options that will be in your audit trail.
Three options that will be in the audit trail for verifying control A.5.29 are:
The other options are not relevant to verifying control A.5.29, as they are not related to the control or its requirements. For example:
Collect more evidence by interviewing more staff about their feeling about working from home (Relevant to clause 4.2): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 4.2, which requires an organization to understand the needs and expectations of interested parties, but not specifically to control A.5.29.
Collect more evidence on what resources the organisation provides to support the staff working from home (Relevant to clause 7.1): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 7.1, which requires an organization to determine and provide the resources needed for its ISMS, but not specifically to control A.5.29.
Collect more evidence on how the organisation performs a business risk assessment to evaluate how fast the existing residents can be discharged from the nursing home (Relevant to clause 6): This option is not relevant because it does not provide evidence of how the organization has established and maintained a business continuity management process or ensured the continued availability of information and information systems following disruptive incidents. It may be related to clause 6, which requires an organization to plan actions to address risks and opportunities for its ISMS, but not specifically to control A.5.29.
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