PECB Exam ISO-IEC-20000-Foundation Topic 3 Question 6 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 6
Topic #: 3

[All ISO-IEC-20000-Foundation Questions]

Identify the missing words in the following sentence. The definition of the scope of the SMS shall include the services in scope and the [???] managing and delivering the services.

Aname of the organization

Bnames of suppliers involved in

Cnumber of resources required for

Dservice management processes used for

Show Suggested Answer

Suggested Answer: A

by Larae at Oct 24, 2024, 01:55 PM

Limited Time Offer

25%

Off

Get Premium ISO-IEC-20000-Foundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Gladys

10 days ago

I agree with Gary, it should be the name of the organization.

upvoted 0 times

...

Cecil

16 days ago

D has got to be the right answer. The SMS definition needs to outline the service management processes, not just the suppliers or resources.

upvoted 0 times

...

Gary

20 days ago

I think the missing word is related to the organization.

upvoted 0 times

...

Michal

21 days ago

I think the missing word is 'processes' - the SMS definition should include the service management processes used to manage and deliver the services.

upvoted 0 times

Felicia

2 days ago

Yes, you're correct. It should be service management processes.

upvoted 0 times

...

Mendy

9 days ago

I think the missing word is 'processes'.

upvoted 0 times

...