New Year Sale ! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PECB Exam ISO-IEC-20000-Foundation Topic 3 Question 6 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam
Question #: 6
Topic #: 3
[All ISO-IEC-20000-Foundation Questions]

Identify the missing words in the following sentence. The definition of the scope of the SMS shall include the services in scope and the [???] managing and delivering the services.

Show Suggested Answer Hide Answer
Suggested Answer: A

by Larae at Oct 24, 2024, 01:55 PM

Limited Time Offer

25%

Off

Get Premium ISO-IEC-20000-Foundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Carey
18 days ago
D all the way! Can't have an SMS without the service management processes. Though I do hope the exam has more creative questions than just filling in the blank. Where's the fun in that?
upvoted 0 times
...
Aliza
20 days ago
Processes, processes, processes! That's the key word here. The SMS is all about managing the services, so D is definitely the way to go. Though I do wonder if the exam writers were feeling a bit 'processes-happy' when they came up with this one.
upvoted 0 times
...
Curt
24 days ago
Hmm, I'm torn between B and D. But I'll go with D - can't have the SMS definition without the management processes, right? Though I do wonder if the suppliers' names are also relevant...
upvoted 0 times
Youlanda
9 days ago
I think D is the correct answer. The management processes are essential for defining the scope of the SMS.
upvoted 0 times
...
...
Gladys
1 months ago
I agree with Gary, it should be the name of the organization.
upvoted 0 times
...
Cecil
2 months ago
D has got to be the right answer. The SMS definition needs to outline the service management processes, not just the suppliers or resources.
upvoted 0 times
...
Gary
2 months ago
I think the missing word is related to the organization.
upvoted 0 times
...
Michal
2 months ago
I think the missing word is 'processes' - the SMS definition should include the service management processes used to manage and deliver the services.
upvoted 0 times
Malika
15 days ago
Exactly, that's the complete sentence.
upvoted 0 times
...
Ivory
23 days ago
So the definition of the scope of the SMS includes the services in scope and the service management processes used for managing and delivering the services.
upvoted 0 times
...
Felicia
1 months ago
Yes, you're correct. It should be service management processes.
upvoted 0 times
...
Mendy
1 months ago
I think the missing word is 'processes'.
upvoted 0 times
...
...

Save Cancel