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PECB Exam ISO-IEC-20000-Foundation Topic 3 Question 1 Discussion

Actual exam question for PECB's ISO/IEC 20000 Foundation Exam exam
Question #: 1
Topic #: 3
[All ISO/IEC 20000 Foundation Exam Questions]

When an internal supplier is operating part of the service management processes, which process is required to manage this supplier?

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Suggested Answer: B

by Carmela at Sep 23, 2024, 05:27 AM

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Billy
6 days ago
I believe it's B) Supplier management because it involves managing all types of suppliers, including internal ones.
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Shenika
9 days ago
I'm not sure, but I think it could also be C) Service level management.
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Simona
15 days ago
Supplier management? Pffft, that's too easy. I bet it's Service availability management. You know, gotta make sure the supplier is always available to deliver the goods. Or maybe it's Resource management, because you need to make sure the supplier has enough resources to do their job. Hmm, decisions, decisions...
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Mee
22 days ago
I agree with Tracie. Supplier management is needed to manage internal suppliers.
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Hoa
22 days ago
Supplier management, obviously. Unless the question is trying to trick us and it's actually some kind of crazy combination of all the answers. But I'm going with supplier management. Seems the most straightforward.
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Cassi
24 days ago
Resource management? What, are we supposed to just throw resources at the problem and hope it goes away? Nope, gotta be supplier management.
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Dick
6 days ago
Yeah, we need to have a process in place to manage our internal supplier.
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Kyoko
11 days ago
I think it's supplier management.
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Leonie
25 days ago
Ooh, trick question! It's actually all of the above. You need to manage the supplier, the service levels, the resources, and the availability. That's how you keep the internal supplier running smoothly.
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Sanda
29 days ago
Service level management? Really? That's like trying to manage a supplier by setting service levels. Nah, gotta be supplier management.
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Kenneth
3 days ago
Yeah, I agree. It's important to have a process specifically for managing suppliers.
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Kimberely
13 days ago
A) Supplier management
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Tracie
1 months ago
I think the answer is B) Supplier management.
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Gail
1 months ago
Supplier management seems like the obvious choice here. Can't manage a supplier without, you know, managing the supplier!
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Daniel
8 days ago
I agree, supplier management is definitely needed to manage internal suppliers.
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