PECB Exam ISO-IEC-20000-Foundation Topic 2 Question 13 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 13
Topic #: 2

[All ISO-IEC-20000-Foundation Questions]

What is an audit observation?

AA conformity to the standard where there is an opportunity for improvement

BA recommendation that has to be actioned

CA finding against an area which is NOT in the scope of the standard

DA non-fulfilment of a requirement

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Suggested Answer: A

by Nathan at Mar 19, 2025, 05:04 PM

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24 hours ago

Option D seems like the obvious choice here. A non-fulfilment of a requirement is a clear audit observation.

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