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PECB Exam ISO-IEC-20000-Foundation Topic 1 Question 2 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam
Question #: 2
Topic #: 1
[All ISO-IEC-20000-Foundation Questions]

What does ISO/IEC 20000-1 specify?

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Suggested Answer: B

by Phyliss at Sep 21, 2024, 09:31 PM

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Harley
2 months ago
Ha! Least possible cost? That's a good one. I bet the ISO folks are laughing maniacally at that answer choice. Service management is all about maximizing value, not minimizing costs!
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Stephania
1 months ago
User 3: Yeah, I think so too. That makes the most sense.
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Kelvin
1 months ago
User 2: I think the answer is B) The requirements for a service management system.
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Marshall
1 months ago
I agree, service management is definitely about maximizing value.
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Jesusita
2 months ago
I think it's a combination of both, specifying requirements and providing best practices.
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Emiko
2 months ago
I believe it also includes best practice guidelines for service management.
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Lizette
3 months ago
Ensuring least possible cost? What is this, a penny-pinching management handbook? I doubt that's what ISO/IEC 20000-1 is all about.
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Gladys
29 days ago
D) Guidance on the application of service management systems
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Barabara
1 months ago
C) Best practice guidelines for service management
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Margarett
1 months ago
B) The requirements for a service management system
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Jess
2 months ago
A) The requirements for a service management system
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Pearlene
3 months ago
Hold up, isn't this standard supposed to provide guidance on the application of service management systems? I feel like that's a key part of what it covers.
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Paola
3 months ago
I agree with Madelyn, it's about setting the standards for service management.
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Aja
3 months ago
Hmm, I'm not sure about that. I think it's more about best practice guidelines for service management. ISO loves their best practices, you know?
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Diane
2 months ago
It could be guidance on the application of service management systems.
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Eileen
2 months ago
I believe it's about best practice guidelines for service management.
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Lavera
2 months ago
I think it specifies the requirements for a service management system.
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Madelyn
3 months ago
I think ISO/IEC 20000-1 specifies the requirements for a service management system.
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Hyun
3 months ago
ISO/IEC 20000-1 definitely specifies the requirements for a service management system. That's the clear answer here.
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Deangelo
2 months ago
D) Guidance on the application of service management systems
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Peggie
2 months ago
C) Best practice guidelines for service management
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Deangelo
2 months ago
B) The requirements for a service management system
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