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PECB Exam ISO-9001-Lead-Auditor Topic 6 Question 29 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 29
Topic #: 6
[All ISO-9001-Lead-Auditor Questions]

An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organisation that manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminium products designed to prevent corrosion of submerged steel structures. You, as one of the auditors, find that the organisation has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analysed and reported as required by the customer. The Quality Manager explains that the Managing Director authorised the release of the anodes to avoid late delivery as penalties would be Imposed. The customer was not informed since the tests very rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001.

At the Closing meeting, the audit team leader presents the findings of the audit and comes to the above

nonconformity. The Quality Manager produces the test report for Project DK, which shows an acceptable galvanic efficiency, and presents an email from the customer confirming acceptance of the anodes. He asks that the nonconformity be withdrawn.

Which two of the following responses by the audit team leader would be acceptable?

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Suggested Answer: B, D

Contribute your Thoughts:

Paola
17 days ago
I think the audit team leader should advise management that the information will be reviewed at the follow-up stage. That's the responsible way to handle this situation.
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Ilene
20 days ago
Haha, looks like the Managing Director pulled a fast one to avoid penalties. But the auditors shouldn't fall for that kind of shenanigan!
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Jamika
2 days ago
That was a risky move by the Managing Director, but the auditors need to stay objective.
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Fausto
22 days ago
I believe the documentation provided shows that the nonconformity should be withdrawn.
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Kattie
1 months ago
I agree, we need to ensure that the system failure is rectified.
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Nelida
1 months ago
The audit team should maintain the nonconformity. Shipping products without following the required testing procedures is a clear violation, regardless of the customer's acceptance.
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Tenesha
1 months ago
I'm not convinced that the Quality Manager's last-minute documentation is sufficient to address the nonconformity. We need to thoroughly review it before making a decision.
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Miesha
22 days ago
B) Advise management that the information provided will be reviewed at the audit follow-up stage.
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Werner
1 months ago
I think we should review the documentation before making a decision.
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