Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

PECB Exam ISO-9001-Lead-Auditor Topic 5 Question 28 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 28
Topic #: 5
[All ISO-9001-Lead-Auditor Questions]

At the end of a second-party audit, the audit team enters the meeting room to hold the closing meeting; only two people

are present and waiting for them: the Health and Safety supervisor and the administrative officer. Neither has participated in

the audit. However, the team had previously agreed with the auditee Quality Manager on two nonconformities identified

during the audit (NC1 and NC2).

They said:

Health and Safety supervisor: "Good evening. We are sorry to inform you that the general manager was involved in a

serious car accident, and the other two managers have had to leave urgently to attend to the emergency."

Administration officer: "Our quality manager, before leaving, left a written message about 'NC2'. He declares that the

correction and corrective action have been already implemented and has attached some documents to the message as

evidence of these actions. Therefore, he expects that 'NC2' will not be included in the report."

Which one of the following would be your preferred answer to the Quallty Manager's request?

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Herman
23 days ago
The scope of the audit does not allow auditors to review actions taken in response to the nonconformity. There would not be enough time for the full cycle of corrective action to take effect
upvoted 0 times
...
Sheridan
24 days ago
OK. I will record in the audit report that 'nonconformity 2' was closed during the Closing meeting
upvoted 0 times
...
Corinne
24 days ago
Hold up, did the Quality Manager mention anything about free donuts or pizza? Because if so, then option B is clearly the way to go. Auditors love their snacks, am I right?
upvoted 0 times
Freida
8 days ago
Administration officer: OK. I will record in the audit report that 'nonconformity 2' was closed during the Closing meeting
upvoted 0 times
...
Odette
12 days ago
Health and Safety supervisor: Let me review the message and documents, and I will give you my answer in a few minutes
upvoted 0 times
...
...
Ressie
25 days ago
Let me review the message and documents, and I will give you my answer in a few minutes
upvoted 0 times
...
Lore
1 months ago
Our quality manager, before leaving, left a written message about 'NC2'. He declares that the correction and corrective action have been already implemented and has attached some documents to the message as evidence of these actions. Therefore, he expects that 'NC2' will not be included in the report.
upvoted 0 times
...
Malcom
1 months ago
Good evening. We are sorry to inform you that the general manager was involved in a serious car accident, and the other two managers have had to leave urgently to attend to the emergency.
upvoted 0 times
...
Adria
1 months ago
Option C is the best choice. We should definitely go and see the supervisor - who knows, they might have come up with a brilliant solution that we can learn from. Plus, it's always good to give people a chance to explain themselves.
upvoted 0 times
Kaitlyn
1 days ago
B) OK. I will record in the audit report that 'nonconformity 2' was closed during the Closing meeting
upvoted 0 times
...
Luis
4 days ago
A) Let me review the message and documents, and I will give you my answer in a few minutes
upvoted 0 times
...
...
Hildred
2 months ago
Option B sounds good to me. If the Quality Manager has already implemented the corrective actions, then why not just record it in the report and move on? We don't need to waste time verifying it now.
upvoted 0 times
Dona
21 days ago
B) OK. I will record in the audit report that 'nonconformity 2' was closed during the Closing meeting
upvoted 0 times
...
Arthur
26 days ago
A) Let me review the message and documents, and I will give you my answer in a few minutes
upvoted 0 times
...
...
Matt
2 months ago
I think option D is the way to go. The audit team needs to maintain the integrity of the process and not get swayed by last-minute attempts to cover up issues. Reviewing actions on the spot would just undermine the whole purpose of the audit.
upvoted 0 times
Walton
1 months ago
D) The scope of the audit does not allow auditors to review actions taken in response to the nonconformity. There would not be enough time for the full cycle of corrective action to take effect
upvoted 0 times
...
Martina
1 months ago
A) Let me review the message and documents, and I will give you my answer in a few minutes
upvoted 0 times
...
...

Save Cancel