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Okta Exam Okta-Certified-Professional Topic 4 Question 46 Discussion

Actual exam question for Okta's Okta-Certified-Professional exam
Question #: 46
Topic #: 4
[All Okta-Certified-Professional Questions]

Is this an example of an Okta P1 level support ticket Issue?

Solution: The Okta service a down and NOT accessible to end users.

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Suggested Answer: A

- Service is down and not accessible by users. - Service is slowed to such a degree that multiple users cannot log in, resulting in consistent ''page not found errors'' or similar. -Users cannot access an important business application like email, payroll, financial reporting, etc.

https://support.okta.com/help/s/article/Customer-Support-Ticket-Severity-Priority-Definition?language=en_US


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