NetSuite Exam SuiteFoundation Topic 4 Question 61 Discussion

Actual exam question for NetSuite's NetSuite SuiteFoundation Exam exam

Question #: 61
Topic #: 4

[All NetSuite SuiteFoundation Exam Questions]

Which is a channel for contacting NetSuite Customer Support?

ASubmit a Support Ticket using the Employee Center role.

BStart a Live Chat conversation at the NetSuite Visitor home page.

CEmail a NetSuite Customer Support representative directly.

DSubmit an Online Case via Suite

Show Suggested Answer

Suggested Answer: D

by Isreal at Jun 23, 2024, 12:38 AM

Limited Time Offer

25%

Off

Get Premium SuiteFoundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Karina

1 months ago

D is the only one that specifically mentions 'Support', so that's gotta be the right answer. Can't go wrong there.

upvoted 0 times

Eric

15 days ago

D is the only one that specifically mentions 'Support', so that's gotta be the right answer. Can't go wrong there.

upvoted 0 times

...

Cheryll

18 days ago

D) Submit an Online Case via Suite

upvoted 0 times

...

Delbert

19 days ago

C) Email a NetSuite Customer Support representative directly.

upvoted 0 times

...

Florinda

28 days ago

B) Start a Live Chat conversation at the NetSuite Visitor home page.

upvoted 0 times

...

Sina

1 months ago

A) Submit a Support Ticket using the Employee Center role.

upvoted 0 times

...

Nadine

1 months ago

I prefer option D) Submit an Online Case via Suite because it allows for detailed information to be provided.

upvoted 0 times

...

Jaime

1 months ago

But submitting a support ticket is more formal and ensures a documented record of the issue.

upvoted 0 times

...

Mabel

1 months ago

Ooh, an online case? That sounds fancy. I'm feeling option D for this one.

upvoted 0 times

Karan

1 months ago

That's a good option too, live chat can be really helpful.

upvoted 0 times

...

Thaddeus

1 months ago

I prefer starting a live chat conversation at the NetSuite Visitor home page.

upvoted 0 times

...

Vivan

1 months ago

I agree, submitting an online case seems like the best choice.

upvoted 0 times

...

Rodolfo

1 months ago

I think option D is the way to go.

upvoted 0 times

...

Micaela

2 months ago

I disagree, I believe the correct answer is B) Start a Live Chat conversation at the NetSuite Visitor home page.

upvoted 0 times

...

Shayne

2 months ago

Haha, I bet the NetSuite Support team gets a bunch of 'can you help me?' emails every day. D is the way to go for sure.

upvoted 0 times

...

Anthony

2 months ago

B and C look good, but I'd rather not have to wait on a live chat or worry about if my email gets lost in the shuffle. I'll pick D.

upvoted 0 times

...

Jaime

2 months ago

I think the answer is A) Submit a Support Ticket using the Employee Center role.

upvoted 0 times

...

Fletcher

2 months ago

A and D seem like the most logical options. I guess I'll go with D since it's the most direct way to contact support.

upvoted 0 times

Dustin

22 days ago

I think I'll go with A, submitting a Support Ticket using the Employee Center role.

upvoted 0 times

...

Candida

1 months ago

I agree, D does seem like the most direct way to contact support.

upvoted 0 times

...