Netskope NSK101 Exam Questions

When designing an architecture with Netskope Private Access, the Netskope Publisher is the element that guarantees connectivity between the Netskope cloud and the private application. The Publisher acts as a gateway, securely connecting users to private applications hosted on-premises or in data centers.

Netskope Publisher: This component facilitates secure access to private applications by connecting the Netskope cloud with the internal network. It ensures that users can access private applications seamlessly while maintaining security and compliance.

Netskope documentation on Private Access and the role of the Publisher.

Best practices for configuring and deploying Netskope Publisher to ensure secure connectivity to private applications.

The NPA (Netskope Private Access) Troubleshooter Tool provides the following status indicators when run:

Steering configuration: This indicates whether the traffic is being correctly steered through the Netskope infrastructure according to the defined policies.

Publisher connectivity: This status shows whether the Netskope Publisher is correctly connected and able to communicate with the Netskope cloud. It ensures that the Publisher, which acts as a gateway, is functioning correctly.

Reachability of the private app: This status verifies if the private application is reachable from the Netskope infrastructure, ensuring that users can access the necessary internal resources.

These indicators help administrators troubleshoot and ensure that the NPA setup is working correctly, providing secure and reliable access to private applications.

Netskope documentation on using the NPA Troubleshooter Tool and the status indicators it provides.

Best practices for troubleshooting NPA connectivity and performance issues.

To set up a real-time threat protection policy for patient zero to block previously unseen files until a benign verdict is produced by the Netskope Threat Protection Service, you need to configure the following parameters:

Block Action: This action ensures that any previously unseen file is blocked until it has been analyzed and a verdict has been reached. By blocking the file, the policy prevents potential threats from entering the network until they are deemed safe.

Remediation Profile: This profile defines the actions to be taken when a threat is detected. It includes configuring the alerts and responses (such as notifying administrators) when a file is blocked. This ensures that there is a process in place for handling detected threats and that appropriate measures are taken.

Netskope Threat Protection documentation detailing the setup of real-time threat protection policies.

Configuration guides for policy actions and remediation profiles in the Netskope platform.

The NPA (Netskope Private Access) Troubleshooter Tool provides the following status indicators when run:

Steering configuration: This indicates whether the traffic is being correctly steered through the Netskope infrastructure according to the defined policies.

Publisher connectivity: This status shows whether the Netskope Publisher is correctly connected and able to communicate with the Netskope cloud. It ensures that the Publisher, which acts as a gateway, is functioning correctly.

Reachability of the private app: This status verifies if the private application is reachable from the Netskope infrastructure, ensuring that users can access the necessary internal resources.

These indicators help administrators troubleshoot and ensure that the NPA setup is working correctly, providing secure and reliable access to private applications.

Netskope documentation on using the NPA Troubleshooter Tool and the status indicators it provides.

Best practices for troubleshooting NPA connectivity and performance issues.

To create a service request ticket for a client-related issue using the Netskope client UI, you need to generate the client logs by right-clicking on the system tray icon and choosing Troubleshoot. This will open a window where you can select the option to Save Logs, which will create a zip file containing the client logs. You can then attach this file to your service request ticket and provide any relevant details about the issue. Choosing Save logs, Configuration, or Help will not generate the client logs, as they perform different functions, such as saving the current configuration, opening the settings menu, or opening the help page.Reference:[Netskope Client Troubleshooting].