Netskope NSK101 Exam Questions

The NPA (Netskope Private Access) Troubleshooter Tool provides the following status indicators when run:

Steering configuration: This indicates whether the traffic is being correctly steered through the Netskope infrastructure according to the defined policies.

Publisher connectivity: This status shows whether the Netskope Publisher is correctly connected and able to communicate with the Netskope cloud. It ensures that the Publisher, which acts as a gateway, is functioning correctly.

Reachability of the private app: This status verifies if the private application is reachable from the Netskope infrastructure, ensuring that users can access the necessary internal resources.

These indicators help administrators troubleshoot and ensure that the NPA setup is working correctly, providing secure and reliable access to private applications.

Netskope documentation on using the NPA Troubleshooter Tool and the status indicators it provides.

Best practices for troubleshooting NPA connectivity and performance issues.

To set up a real-time threat protection policy for patient zero to block previously unseen files until a benign verdict is produced by the Netskope Threat Protection Service, you need to configure the following parameters:

Block Action: This action ensures that any previously unseen file is blocked until it has been analyzed and a verdict has been reached. By blocking the file, the policy prevents potential threats from entering the network until they are deemed safe.

Remediation Profile: This profile defines the actions to be taken when a threat is detected. It includes configuring the alerts and responses (such as notifying administrators) when a file is blocked. This ensures that there is a process in place for handling detected threats and that appropriate measures are taken.

Netskope Threat Protection documentation detailing the setup of real-time threat protection policies.

Configuration guides for policy actions and remediation profiles in the Netskope platform.

The NPA (Netskope Private Access) Troubleshooter Tool provides the following status indicators when run:

Steering configuration: This indicates whether the traffic is being correctly steered through the Netskope infrastructure according to the defined policies.

Publisher connectivity: This status shows whether the Netskope Publisher is correctly connected and able to communicate with the Netskope cloud. It ensures that the Publisher, which acts as a gateway, is functioning correctly.

Reachability of the private app: This status verifies if the private application is reachable from the Netskope infrastructure, ensuring that users can access the necessary internal resources.

These indicators help administrators troubleshoot and ensure that the NPA setup is working correctly, providing secure and reliable access to private applications.

Netskope documentation on using the NPA Troubleshooter Tool and the status indicators it provides.

Best practices for troubleshooting NPA connectivity and performance issues.

To create a service request ticket for a client-related issue using the Netskope client UI, you need to generate the client logs by right-clicking on the system tray icon and choosing Troubleshoot. This will open a window where you can select the option to Save Logs, which will create a zip file containing the client logs. You can then attach this file to your service request ticket and provide any relevant details about the issue. Choosing Save logs, Configuration, or Help will not generate the client logs, as they perform different functions, such as saving the current configuration, opening the settings menu, or opening the help page.Reference:[Netskope Client Troubleshooting].

When adjusting Cloud Confidence Index (CCI) scoring in your Netskope tenant, you can use the following two CCI attributes in a Real-time Protection policy:

App Tag:

App Tags are used to categorize and tag applications based on their functionality, risk level, or compliance requirements. By using App Tags in Real-time Protection policies, you can enforce security measures and monitor activities based on the specific tags assigned to applications.

CCL Level:

CCL (Cloud Confidence Level) is a score assigned to cloud applications based on their risk profile and compliance with security standards. By incorporating CCL Level into your Real-time Protection policies, you can ensure that actions are taken based on the risk level of the applications, such as blocking or monitoring high-risk applications.

Netskope Knowledge Portal: Cloud Confidence Index

Netskope Real-time Protection Policies