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Netskope Exam NSK200 Topic 1 Question 2 Discussion

Actual exam question for Netskope's NSK200 exam
Question #: 2
Topic #: 1
[All NSK200 Questions]

After deploying the Netskope client to a number of devices, users report that the Client status indicates "Admin Disabled". User and gateway information is displayed correctly in the client configuration dialog

Why are clients installing in an "Admin Disabled" state in this scenario?

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Suggested Answer: A

The Netskope client can be disabled by the administrator from the Netskope console. This is useful for troubleshooting or maintenance purposes. When the client is disabled by the administrator, it shows the status as ''Admin Disabled'' and does not apply any policies or steer any traffic. The user cannot enable the client unless the administrator enables it from the console.The other options are not valid reasons for the client to be in an ''Admin Disabled'' state.Reference: Netskope Client Status1, Enable or Disable Netskope Client2


by Deandrea at Nov 25, 2023, 06:33 AM

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Peggie
11 months ago
You guys are overthinking this. The real issue here is that the user's account has no mail ID attribute in Active Directory. That's a classic gotcha in Netskope deployments. I've seen it happen way too many times.
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Carma
11 months ago
Nah, I don't think that's it. If all the devices were previously disabled by the admin, that would be the more likely scenario, don't you think? This question is trying to trip us up, I can feel it.
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William
11 months ago
I'm not so sure about that. Maybe the user's password was incorrect during enrollment, and that's causing the issue. It's a common problem in these types of deployments.
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Dortha
11 months ago
Hmm, this question is tricky. I think the issue here is that the user's identity is not synchronized to Netskope. That would explain why the client is in an 'Admin Disabled' state, even though the user and gateway information is displayed correctly.
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Junita
10 months ago
Got it. Thanks for explaining!
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Reita
10 months ago
B) The user's identity is not synchronized to Netskope.
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Cecilia
10 months ago
I see what you mean. So the client status shows 'Admin Disabled' because the user's identity is not synchronized to Netskope, right?
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Ronny
10 months ago
That's true. But in this case, the user's identity not being synchronized seems to be the main issue.
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Mabel
10 months ago
C) The user's password was incorrect during enrollment.
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Precious
10 months ago
But wouldn't the user's password being incorrect during enrollment also cause the client to be in an 'Admin Disabled' state?
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Marjory
10 months ago
B) The user's identity is not synchronized to Netskope.
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