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NetApp Exam NS0-593 Topic 5 Question 60 Discussion

Actual exam question for NetApp's NS0-593 exam
Question #: 60
Topic #: 5
[All NS0-593 Questions]

Your customer is running a NetApp AFF A800 system with NetApp ONTAP 9.8 software and states that their NS224 shelf is not showing with the correct shelf ID. You analyze the data and the shelf shows an identification of ''1.SHFHUXXXXXXXXXX."

What is the cause of the reported Issue?

Show Suggested Answer Hide Answer
Suggested Answer: D

According to the NetApp Knowledge Base, adding a second NS224 shelf to an existing stack can cause the first shelf ID to change to the serial number if the cables are not connected properly1.This can also result in a Medium Impact error message: Shelves with both connections via the same SAS path detected2. This situation is not normal for a NetApp AFF A800 system and can affect performance and availability.The cables should be reconnected according to the SAS cabling rules and concepts for shelves with IOM12/IOM12B modules3and the controller-to-stack cabling worksheet template for quad-pathed connectivity4.Reference=Shelves with both connections via the same SAS path detected,Adding a second NS224 shelf, changes first shelf ID to the serial number,SAS cabling rules and concepts - shelves with IOM12/IOM12B modules,Controller-to-stack cabling worksheet template for quad-pathed connectivity.


by Gwen at Oct 22, 2024, 04:05 AM

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Jamika
1 months ago
Aha, the shelf ID gives it away! Clearly, the shelf was cabled incorrectly. Gotta love those cryptic error messages, am I right?
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Jerry
1 months ago
I'm going with option D. Sounds like a classic cabling issue to me. Those NetApp engineers sure know how to make things complicated, don't they?
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Garry
7 days ago
User 3: Maybe the cables got mixed up during installation.
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Precious
19 days ago
User 2: Yeah, that could be the cause of the issue.
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Helga
26 days ago
User 1: I think the shelf was cabled Incorrectly.
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Brinda
1 months ago
Maybe the customer should try turning the shelf off and on again. You know, the old 'have you tried turning it off and on?' solution. Just a thought.
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Johnetta
1 days ago
User 4: That could be it, I'll check the configuration for any new additions.
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Fidelia
3 days ago
User 3: Maybe a new shelf was added to the controller causing the mix-up.
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Annice
11 days ago
User 2: Yes, I did that but it didn't fix the issue.
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Francoise
21 days ago
User 1: Have you tried power cycling the shelf?
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Dominga
2 months ago
The shelf ID of '1.SHFHUXXXXXXXXXX' suggests the shelf was cabled incorrectly. Option D is the correct answer.
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Meaghan
23 days ago
Always best to troubleshoot from the physical layer up.
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Adaline
26 days ago
I agree. Cabling issues can cause a lot of problems.
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Cory
1 months ago
That makes sense. It's important to double check the cabling.
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Helaine
1 months ago
Option D is correct. The shelf was cabled incorrectly.
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Noel
2 months ago
I agree with Willis, incorrect cabling could be the issue.
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Willis
2 months ago
I think the cause could be that the shelf was cabled incorrectly.
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