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NetApp Exam NS0-593 Topic 4 Question 59 Discussion

Actual exam question for NetApp's NS0-593 exam
Question #: 59
Topic #: 4
[All NS0-593 Questions]

Your customer installed the shelf firmware for their NS224 shelf over a week ago, and the firmware has not upgraded on shelf 1 module B. The customer wants to know what the next steps would be to get the firmware upgraded after verifying that the shelf firmware is indeed loaded onto the system.

Which step would you perform to complete the firmware upgrade?

Show Suggested Answer Hide Answer
Suggested Answer: A

The question refers to a scenario where the shelf firmware for an NS224 shelf has not been upgraded on one of the NVMe shelf modules (NSM) after a week of installation.

The NSM is responsible for managing the communication between the drives and the I/O modules (IOM) in the shelf1.

The shelf firmware for the NSM is automatically updated when the NSM is inserted into the shelf or when the system is rebooted2.

If the automatic update does not work, the manual update process involves reseating the NSM, which means removing it from the shelf and inserting it back3.

Reseating the NSM triggers the firmware update and also resets the NSM's state3.

The other options are not correct, because:

B)Reseating the disk in Bay 0 will not affect the NSM firmware update, as the disk is not connected to the NSM1.

C)Power cycling the shelf will disrupt the I/O operations and may cause data loss or corruption4.

D)Reseating the PSU of the shelf will not affect the NSM firmware update, as the PSU is not connected to the NSM1.Reference:

NS224 NVMe drive shelf overview - NetApp

Shelf firmware update process - NetApp

Module firmware upgrade stuck on NS224 shelf - NetApp Knowledge Base

Power cycle a disk shelf - NetApp


by Arlette at Sep 19, 2024, 11:24 AM

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Elza
2 months ago
Wait, does the shelf come with a 'Firmware Upgrade' button? I always look for the easy way out!
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Izetta
1 months ago
User 3: C) Power cycle the shelf.
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Nobuko
1 months ago
User 2: A) Reseat the NSM100 module.
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Elden
1 months ago
User 1: No, there is no 'Firmware Upgrade' button on the shelf.
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Sean
2 months ago
Hold up, what if the shelf just doesn't like the firmware? Maybe we need to try a different version or something.
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Stefany
1 months ago
User 3: If all else fails, maybe we should consider trying a different firmware version.
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Taryn
1 months ago
User 2: Good idea. If that doesn't work, we can reseat the NSM100 module.
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Cassie
1 months ago
User 1: Let's try power cycling the shelf first.
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Thad
2 months ago
Resetting the NSM100 module in A) seems like the most logical step to me. That's where the firmware is likely getting stuck.
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Estrella
1 months ago
D) If reseating the NSM100 module doesn't work, we can try reseating the PSU of the shelf.
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Rocco
2 months ago
A) Let's try reseating the NSM100 module first and see if that resolves the issue.
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Kanisha
2 months ago
C) Power cycling the shelf might also help kickstart the firmware upgrade.
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Caprice
2 months ago
A) Reseating the NSM100 module is a good first step.
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Ernest
2 months ago
I would also consider reseating the NSM100 module just to be thorough.
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Anika
2 months ago
I agree with Colby, power cycling the shelf might help with the firmware upgrade.
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Lon
3 months ago
I'd try D) Reseat the PSU first. Might be a power issue preventing the upgrade from completing.
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Stefania
1 months ago
If that doesn't work, maybe try reseating the NSM100 module.
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Roxane
2 months ago
That's a good point. Maybe reseating the PSU will help.
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Makeda
2 months ago
User Comment: I'd try D) Reseat the PSU first. Might be a power issue preventing the upgrade from completing.
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Bernadine
2 months ago
Have you tried power cycling the shelf?
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Colby
3 months ago
I think the next step would be to power cycle the shelf.
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Jospeh
3 months ago
Hmm, I think C) Power cycle the shelf is the way to go. That should force the firmware to load properly.
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Donette
2 months ago
No, I haven't. I'll give that a try. Thanks!
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Rima
2 months ago
Have you tried power cycling the shelf?
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