Free Preparation Discussions
MENU
Microsoft MB-910 Exam Questions
- Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Certifications
- Microsoft Dynamics 365 Certifications
- Topic 1: Describe project planning and resource management capabilities/ describe resource skills and proficiency models
- Topic 2: Describe the capabilities of Dynamics 365 Customer Voice/ Describe how to target customers by using segments and subscription lists
- Topic 3: Describe leads and the process for qualifying leads/ Describe processes and tools used for forecasting sales
- Topic 4: Describe Omnichannel for Customer Service/ Identify Dynamics 365 Marketing capabilities
- Topic 5: Identify common customer engagement features/ Describe the capabilities of LinkedIn Campaign Manager
- Topic 6: Describe resource management capabilities including skills, and proficiency models/ Describe options for managing documents by using SharePoint Online
- Topic 7: Describe inventory and asset management capabilities/ Describe event management features and capabilities
- Topic 8: Describe Dynamics 365 Customer Service components/ Describe the Dynamics 365 Sales lifecycle
- Topic 9: Describe cases, queues, and entitlements/ Describe capabilities for the Inspections feature
- Topic 10: Describe the capabilities of Dynamics 365 Customer Insights including audience insights/ Describe capabilities of Dynamics 365 Sales Insights
- Topic 11: Describe the lead generation and qualification process including lead scoring/ Describe the lifecycle of a work order including work order creation
- Topic 12: Describe customer asset management and preventive maintenance processes/ Describe the process for converting leads into projects
Free Microsoft MB-910 Exam Actual Questions
Note: Premium Questions for MB-910 were last updated On Nov. 02, 2024 (see below)
A company uses Dynamics 365 Sales and Dynamics 365 Customer Service apps. Technicians doing repair work should not have access to customer orders and invoices. You need to limit the technicians" access to data. Which feature should you use?
You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration. What three tools should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A company has a large number of technicians that work in the field.
You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize travel time for technicians.
What should you implement?
A company is using Dynamics 365 Customer Service for case management.
The company must use entitlements to enforce limitations on customer ticket creation.
You need to design the entitlement terms.
Which two metrics should you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A new salesperson has user access in Microsoft 365 and salesperson privileges in Dynamics 365 Sales.
The salesperson cannot recall the Dynamics 365 Sales app URL.
You need to provide a location where the user can access the app.
Which URL should you provide?
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
Ashleigh
3 days agoLeslee
13 days agoGlenn
15 days agoPeggy
27 days agoLacresha
30 days agoThaddeus
1 months agoShawna
1 months agoDalene
1 months agoDerick
2 months agoMilly
2 months agoDean
2 months agoAbel
4 months agoAnglea
5 months agoJolanda
5 months agoEden
5 months ago