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  • MB-240: Microsoft Dynamics 365 Field Service Functional Consultant

Microsoft MB-240 Exam Questions

Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant
Exam Code: MB-240
Related Certification(s):
  • Microsoft Dynamics 365 Certifications
  • Microsoft Dynamics 365 Field Service Functional Consultant Associate Certifications
Certification Provider: Microsoft
Number of MB-240 practice questions in our database: 196 (updated: Dec. 04, 2024)
Expected MB-240 Exam Topics, as suggested by Microsoft :
  • Topic 1: Configure Field Service Applications/ Configure and Manage Bookable
  • Topic 2: Enable Mapping Functionality/ Configure Entity Geocoding/ Determine Address Type to Use
  • Topic 3: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types/ Enable Mapping Functionality
  • Topic 4: Define Start and End Locations for Resources/ Set Up Bookable Resource Territories/ Integrate Other Tools With Field Service
  • Topic 5: Integrate Other Tools with Field Service/ Determine Opportunities for Glympse with Connected Field Service
  • Topic 6: Determine and Configure Field Service Security Roles/ Determine and Configure Skill Types/ Determine and Configure Resource Scheduling Options
  • Topic 7: Identify and Configure Field Service Entities/ Determine and Configure Product and Service Categories
  • Topic 8: Configure Territories and Organizational Units, Characteristics and Skills, Proficiency Models
  • Topic 9: Implement Resource Roles and Categories/ Configure Product and Service Pricing/ Determine Uses for Twilio
  • Topic 10: Create a Product or Service/ Configure Minimum Charge Amount and Duration/ Associate Products and Services With Price Lists
  • Topic 11: Add Products and Services to Incidents/ Determine when a Product has a Default List Price and a Work Order Price List
  • Topic 12: Set Up Price List Validity Dates/ Configure Bookable Resources/ Manage Bookable Resources/ Enable Mapping Functionality
  • Topic 13: Configure Entity Geocoding, Bookable Resources, Entity Geocoding/ Determine Address Type to Use, Uses for Twilio, Address Type to Use
  • Topic 14: Set Up Bookable Resource Categories, Characteristics, and Resource Pay Types, Territories/ Determine Opportunities for Glympse with Connected Field Service
Disscuss Microsoft MB-240 Topics, Questions or Ask Anything Related
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Rebeca

9 days ago
The exam tested knowledge on configuring and using the schedule board. Understand how to optimize scheduling and dispatching of resources.
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Annice

13 days ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! The Pass4Success practice questions were very useful. There was a question on managing work orders, particularly about the lifecycle stages and how to transition between them. I wasn't entirely sure, but I managed to pass.
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Rima

26 days ago
Service agreements and entitlements were covered extensively. Study how to create and manage these to ensure proper service delivery and billing.
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Bettina

27 days ago
Aced the MS Dynamics exam! Pass4Success materials were a lifesaver for quick study.
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Selma

27 days ago
I successfully passed the Microsoft Dynamics 365 Field Service Functional Consultant exam. The Pass4Success practice questions were instrumental in my preparation. One question that puzzled me was about implementing Connected Field Service and how to integrate IoT devices for predictive maintenance. Despite my uncertainty, I passed the exam.
upvoted 0 times
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Lenna

1 months ago
Happy to share that I passed the Microsoft Dynamics 365 Field Service Functional Consultant exam. Pass4Success practice questions were a great help. There was a question on managing inventory and purchasing, specifically about setting up reorder points for parts. I wasn't completely sure of the answer, but I still succeeded.
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Tenesha

2 months ago
Inventory management was a key topic. Expect questions on product catalogs, warehouses, and inventory adjustments in the context of field service operations.
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Luisa

2 months ago
I passed the Microsoft Dynamics 365 Field Service Functional Consultant exam, thanks to Pass4Success practice questions. One challenging question asked about the process of scheduling and dispatching work orders using the schedule board. I was unsure about the best practices for optimizing technician schedules, but I made it through.
upvoted 0 times
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Michael

2 months ago
Nailed the Dynamics 365 Field Service certification! Pass4Success made prep a breeze.
upvoted 0 times
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Mary

2 months ago
The exam had questions on setting up and managing resources in D365 Field Service. Make sure you understand resource categories, characteristics, and scheduling options.
upvoted 0 times
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Jerilyn

2 months ago
Just cleared the Microsoft Dynamics 365 Field Service Functional Consultant exam! The Pass4Success practice questions were a lifesaver. There was a tricky question about managing field service mobility, specifically how to configure the mobile app to sync data in real-time. I wasn't confident in my answer, but I still passed!
upvoted 0 times
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Moon

3 months ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! Thanks to Pass4Success for the relevant practice questions. Be prepared for scenarios on configuring work order types and their impact on field service processes.
upvoted 0 times
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Barbra

3 months ago
I recently passed the Microsoft Dynamics 365 Field Service Functional Consultant exam, and the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring the Field Service application to automatically generate work orders based on specific triggers. I wasn't entirely sure about the exact steps, but I managed to pass the exam nonetheless.
upvoted 0 times
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Shawn

3 months ago
Just passed the MS Dynamics 365 Field Service exam! Thanks Pass4Success for the spot-on practice questions!
upvoted 0 times
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Jess

4 months ago
Passing the Microsoft Dynamics 365 Field Service Functional Consultant exam was a great achievement for me, and I attribute my success to the practice questions from Pass4Success. One question that tested my knowledge was related to determining the address type to use in Field Service applications. Despite some uncertainty, I was able to answer the question correctly and pass the exam.
upvoted 0 times
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Kimberely

5 months ago
My exam experience for the Microsoft Dynamics 365 Field Service Functional Consultant exam was successful, thanks to the practice questions provided by Pass4Success. I encountered a question on configuring entity geocoding, which required me to understand how to configure and manage bookable resources effectively. Although I had some doubts about my answer, I managed to pass the exam.
upvoted 0 times
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Marti

5 months ago
Passed the D365 Field Service exam with flying colors! Crucial concept: Agreement management. Prepare for questions on creating and managing service agreements. Know the difference between incident and time-based agreements. Pass4Success materials were a lifesaver, providing relevant practice in a short timeframe!
upvoted 0 times
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Rueben

5 months ago
Just passed the MS Dynamics 365 Field Service exam! Be prepared for questions on work order management, especially resource scheduling optimization. Study the different scheduling modes and their impact on field technicians. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Emilio

6 months ago
Successfully certified in D365 Field Service! Important area: IoT integration. Be ready for scenarios involving connected devices and IoT alerts. Focus on understanding how IoT data flows into Field Service. Pass4Success practice exams were invaluable for covering these advanced topics.
upvoted 0 times
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Sean

6 months ago
I recently passed the Microsoft Dynamics 365 Field Service Functional Consultant exam with the help of Pass4Success practice questions. The exam covered topics such as configuring Field Service applications and managing bookable resources. One question that stood out to me was related to enabling mapping functionality and determining the address type to use. Despite being unsure of the answer, I was able to pass the exam.
upvoted 0 times
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Yuette

7 months ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! Key topic: Work Order Management. Expect questions on creating and scheduling work orders. Study the work order lifecycle and resource scheduling options. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Free Microsoft MB-240 Exam Actual Questions

Note: Premium Questions for MB-240 were last updated On Dec. 04, 2024 (see below)

Question #1

You are setting up assets for a customer.

The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.

Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: B

Question #2

You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team.

Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: A

Question #3

You are implementing Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.

You have the following requirements:

* create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.

* provide a full-day schedule with start times and end times.

Solution: You create a fulfillment preference with a start time and end time with a duration of 30 minutes for the whole day. create a requirement group, and book it with the schedule assistant

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: B

Question #4

A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 field Service to influence bow the schedule assistant displays results for single-day requirements

You need to create a fulfillment preference.

Solution: Add intervals and time groups together always resets intervals when time groups overlap, ensuring a consistent booking sequence.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: A

Question #5

You are implementing the Field Service mobile app for an air conditioning (AC) repair company, A field technician installed an AC unit at a customer location and completed the booking.

The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit.

What will happen once the follow-up work order is created?

Reveal Solution Hide Solution
Correct Answer: A

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