Your customer wants their technicians to use Dynamics 365 Remote Assist. The appropriate licenses have been secured. You need to ensure the technicians can use Remote Assist. What must the Bookable Resource Type be set to?
You are setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type.
You need to create this new incident type.
Which three steps are required? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.
When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?
You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team.
Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.
Does this meet the goal?
Yen
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