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Microsoft MB-240 Exam Questions

Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant
Exam Code: MB-240
Related Certification(s):
  • Microsoft Dynamics 365 Certifications
  • Microsoft Dynamics 365 Field Service Functional Consultant Associate Certifications
Certification Provider: Microsoft
Number of MB-240 practice questions in our database: 196 (updated: Feb. 09, 2025)
Expected MB-240 Exam Topics, as suggested by Microsoft :
  • Topic 1: Configure Field Service Applications: In this topic, the Microsoft consultant gains expertise in configuring core Field Service components, establishing product and service pricing, and managing bookable resources. The topic emphasizes setting up scheduling for multiple resources while ensuring seamless integration with other tools.
  • Topic 2: Manage Work Orders and Customer Assets: This section enables the Microsoft consultant to efficiently configure the work order lifecycle and manage incidents, agreements, and inspections. Key focus areas include creating and managing work orders while configuring customer assets.
  • Topic 3: Schedule and Dispatch Work Orders: Microsoft consultants delve into managing scheduling options, customizing schedule boards, and configuring the schedule assistant. Proficiency in Universal Resource Scheduling ensures consultants can optimize resource allocation and scheduling processes.
  • Topic 4: Manage the Field Service Mobile App: In this topic, the Microsoft consultant learns to deliver work orders effectively using the Field Service mobile app. This includes configuring and setting up the app to ensure it supports seamless field operations, a necessary skill for exam success.
  • Topic 5: Manage Inventory and Purchasing Using the Built-In Inventory Management System: This topic equips the Microsoft consultant with the knowledge to manage inventory, warehouses, purchasing, and product returns.
  • Topic 6: Implement Microsoft Power Platform: The focus here is on configuring model-driven apps, creating custom apps, and automating workflows. These skills empower Microsoft consultants to extend Field Service functionalities, a critical area to demonstrate competence in the exam.
Disscuss Microsoft MB-240 Topics, Questions or Ask Anything Related

Yen

4 days ago
MS Dynamics 365 certification achieved! Pass4Success, you're a game-changer for exam prep!
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India

13 days ago
The exam covered customer asset management. Be prepared to explain how to track and maintain customer-owned equipment.
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Leontine

19 days ago
I passed the Microsoft Dynamics 365 Field Service Functional Consultant exam with the help of Pass4Success practice questions. A challenging question was about managing field service mobility, specifically configuring offline capabilities for the mobile app. I was unsure of the exact settings, but I still made it through.
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Fallon

27 days ago
Work order management was a significant topic. Understand the lifecycle of work orders and how to customize them for different scenarios.
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Desirae

1 months ago
Passed my exam with flying colors! Kudos to Pass4Success for the accurate practice tests.
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Frankie

1 months ago
Passed thanks to Pass4Success! There were questions on integrating IoT devices with D365 Field Service. Know how to set up and use Connected Field Service.
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Truman

2 months ago
Mobile app configuration was an important area. Be familiar with setting up and customizing the Field Service Mobile app for technicians.
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Jutta

2 months ago
I cleared the Microsoft Dynamics 365 Field Service Functional Consultant exam, and the Pass4Success practice questions were a big help. One question that I found difficult was about configuring field service applications to support multiple languages. I wasn't confident in my answer, but I still passed.
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Keena

2 months ago
Certified in Dynamics 365 Field Service! Pass4Success questions were incredibly helpful.
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Rebeca

2 months ago
The exam tested knowledge on configuring and using the schedule board. Understand how to optimize scheduling and dispatching of resources.
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Annice

2 months ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! The Pass4Success practice questions were very useful. There was a question on managing work orders, particularly about the lifecycle stages and how to transition between them. I wasn't entirely sure, but I managed to pass.
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Rima

3 months ago
Service agreements and entitlements were covered extensively. Study how to create and manage these to ensure proper service delivery and billing.
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Bettina

3 months ago
Aced the MS Dynamics exam! Pass4Success materials were a lifesaver for quick study.
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Selma

3 months ago
I successfully passed the Microsoft Dynamics 365 Field Service Functional Consultant exam. The Pass4Success practice questions were instrumental in my preparation. One question that puzzled me was about implementing Connected Field Service and how to integrate IoT devices for predictive maintenance. Despite my uncertainty, I passed the exam.
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Lenna

3 months ago
Happy to share that I passed the Microsoft Dynamics 365 Field Service Functional Consultant exam. Pass4Success practice questions were a great help. There was a question on managing inventory and purchasing, specifically about setting up reorder points for parts. I wasn't completely sure of the answer, but I still succeeded.
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Tenesha

4 months ago
Inventory management was a key topic. Expect questions on product catalogs, warehouses, and inventory adjustments in the context of field service operations.
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Luisa

4 months ago
I passed the Microsoft Dynamics 365 Field Service Functional Consultant exam, thanks to Pass4Success practice questions. One challenging question asked about the process of scheduling and dispatching work orders using the schedule board. I was unsure about the best practices for optimizing technician schedules, but I made it through.
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Michael

4 months ago
Nailed the Dynamics 365 Field Service certification! Pass4Success made prep a breeze.
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Mary

4 months ago
The exam had questions on setting up and managing resources in D365 Field Service. Make sure you understand resource categories, characteristics, and scheduling options.
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Jerilyn

4 months ago
Just cleared the Microsoft Dynamics 365 Field Service Functional Consultant exam! The Pass4Success practice questions were a lifesaver. There was a tricky question about managing field service mobility, specifically how to configure the mobile app to sync data in real-time. I wasn't confident in my answer, but I still passed!
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Moon

5 months ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! Thanks to Pass4Success for the relevant practice questions. Be prepared for scenarios on configuring work order types and their impact on field service processes.
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Barbra

5 months ago
I recently passed the Microsoft Dynamics 365 Field Service Functional Consultant exam, and the Pass4Success practice questions were incredibly helpful. One question that stumped me was about configuring the Field Service application to automatically generate work orders based on specific triggers. I wasn't entirely sure about the exact steps, but I managed to pass the exam nonetheless.
upvoted 0 times
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Shawn

5 months ago
Just passed the MS Dynamics 365 Field Service exam! Thanks Pass4Success for the spot-on practice questions!
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Jess

6 months ago
Passing the Microsoft Dynamics 365 Field Service Functional Consultant exam was a great achievement for me, and I attribute my success to the practice questions from Pass4Success. One question that tested my knowledge was related to determining the address type to use in Field Service applications. Despite some uncertainty, I was able to answer the question correctly and pass the exam.
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Kimberely

7 months ago
My exam experience for the Microsoft Dynamics 365 Field Service Functional Consultant exam was successful, thanks to the practice questions provided by Pass4Success. I encountered a question on configuring entity geocoding, which required me to understand how to configure and manage bookable resources effectively. Although I had some doubts about my answer, I managed to pass the exam.
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Marti

7 months ago
Passed the D365 Field Service exam with flying colors! Crucial concept: Agreement management. Prepare for questions on creating and managing service agreements. Know the difference between incident and time-based agreements. Pass4Success materials were a lifesaver, providing relevant practice in a short timeframe!
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Rueben

7 months ago
Just passed the MS Dynamics 365 Field Service exam! Be prepared for questions on work order management, especially resource scheduling optimization. Study the different scheduling modes and their impact on field technicians. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Emilio

8 months ago
Successfully certified in D365 Field Service! Important area: IoT integration. Be ready for scenarios involving connected devices and IoT alerts. Focus on understanding how IoT data flows into Field Service. Pass4Success practice exams were invaluable for covering these advanced topics.
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Sean

8 months ago
I recently passed the Microsoft Dynamics 365 Field Service Functional Consultant exam with the help of Pass4Success practice questions. The exam covered topics such as configuring Field Service applications and managing bookable resources. One question that stood out to me was related to enabling mapping functionality and determining the address type to use. Despite being unsure of the answer, I was able to pass the exam.
upvoted 0 times
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Yuette

10 months ago
Just passed the Microsoft Dynamics 365 Field Service Functional Consultant exam! Key topic: Work Order Management. Expect questions on creating and scheduling work orders. Study the work order lifecycle and resource scheduling options. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
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Free Microsoft MB-240 Exam Actual Questions

Note: Premium Questions for MB-240 were last updated On Feb. 09, 2025 (see below)

Question #1

Your customer wants their technicians to use Dynamics 365 Remote Assist. The appropriate licenses have been secured. You need to ensure the technicians can use Remote Assist. What must the Bookable Resource Type be set to?

Reveal Solution Hide Solution
Correct Answer: A

Question #2

You are setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type.

You need to create this new incident type.

Which three steps are required? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution
Correct Answer: B, C, E

Question #3

Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.

When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?

Reveal Solution Hide Solution
Correct Answer: A

Question #4

You are setting up assets for a customer.

The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.

Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: B

Question #5

You are working with your customer to define their schedule board. Your customer needs you to add or create additional views for their scheduling team.

Solution: Create a new view in the Bookable Resource Bookings Views. Then, edit or create a new tab on the schedule board, and update the Requirements Panel with the new view.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: A


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