Free Preparation Discussions
MENU
Microsoft MB-220 Exam Questions
- Microsoft Dynamics 365 Certifications
- Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate Certifications
- Topic 1: Configure marketing applications: This section covers configuring marketing tools within Dynamics 365 setup and optimizing their functionality.
- Topic 2: Manage segments and lists: This section is about organizing specific audiences to run efficient marketing campaigns.
- Topic 3: Create and manage marketing forms and pages: This section details the design of online pages and forms to effectively engage customers and increase leads.
- Topic 4: Manage leads, contacts, and accounts: After attaining leads, this section addresses building strong relations with clients through data related to lead generation, management of contacts, and organization of accounts.
- Topic 5: Create and manage marketing email messages: This section is about managing and writing emails to enhance the effectiveness of campaigns.
- Topic 6: Manage customer journeys: This section focuses on administering communication with customers to improve engagement and meaningful insights.
- Topic 7: Manage events and webinars: This section is about planning, supporting, and executing online or physical webinars to achieve marketing goals.
- Topic 8: Configure Dynamics 365 Customer Voice: The section covers configuring the Dynamics 365 environment for Customer Voice that allows collecting their feedback and valuable insights.
Free Microsoft MB-220 Exam Actual Questions
Note: Premium Questions for MB-220 were last updated On 16-01-2025 (see below)
You are setting up a small workshop event. The event will have one session and one speaker.
After you create the event, session and speaker engagement record, you want to publish the event to the event portal.
How should you publish the event?
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
You are deploying Dynamics 365 Customer Insights - Journeys. You need to update the settings within the preference center. What is available for configuration in the preference center?
Your marketing department works with an audience acquisition firm to invite attendees to marketing webinars.
The audience acquisition firm displays statistics related to attendees on a dashboard on its partner portal. The Chief Marketing Officer for your company asks you to add a link to this dashboard directly to the navigation for your Dynamics 365 Customer Insights - Journeys app.
You need to select the appropriate subarea content type
Which subarea content type should you select in the sitemap?
You work for a non-profit organization where donations are registered and managed within the same Microsoft Power Apps environment where Dynamics 365 Customer Insights - Journeys is enabled and used. The donation table has a direct link to a contact record. When people cancel a donation, a reason is added through an option list.
When a donation is cancelled and becomes deactivated, the donation team wants to trigger a real-time journey to send a confirmation and call-to-action for a single donation. To accomplish this, you work with the donation team and create the journey and a Microsoft Dataverse trigger for the donation table. However, there are some cancellation reasons that are NOT applicable and should NOT be included in the journey.
You need to ensure that certain cancellation reasons are excluded and do NOT start a customer journey.
What should you do?
In preparing for going live with your customer journey you select ''Check for Errors'' in the command bar.
Which three functions does this command provide? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/customer-journeys-create-automated-campaigns
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
Queen
9 days agoTruman
16 days agoFreeman
25 days agoAleisha
1 months agoCecily
1 months agoStephania
2 months agoLettie
2 months agoHannah
2 months agoJerry
3 months agoNovella
3 months agoRolande
3 months agoBobbye
3 months agoCarma
4 months agoLashon
4 months agoMitzie
4 months agoDonte
4 months agoVincenza
5 months agoBenedict
5 months agoRachael
5 months agoYoulanda
5 months agoMarla
5 months agoLindsey
6 months agoMarica
6 months agoArminda
6 months agoErasmo
6 months agoMabel
7 months agoLashonda
7 months agoGladis
7 months agoLeigha
7 months agoMarget
7 months agoHenriette
8 months agoHoward
9 months agoPercy
9 months agoDelsie
9 months agoCheryll
10 months agoRemedios
10 months agoShantay
11 months ago