You are developing a business plan for a customer's SAM program.
All senior staff and accounting and IT department managers attend initial SAM planning meetings.
You need to complete the business plan for the customer.
What should you do next?
You design a SAM program for a customer.
You implement an asset management system.
You need to design a process to identify all owned software licenses.
What should you integrate into the asset management system?
An organization does not have software or hardware asset tracking in place, has little governance over data and access controls, and does not centrally manage assets.
You need to implement a solution, process, or program to assess the current state of the infrastructure for the organization. The solution must meet the following requirements:
Be a recognized program, guide, model, methodology, or standard
Be specific to IT
Include more than just IT software/hardware
What should you use?
International standards in the ISO/IEC 19770 family of standards for IT asset management (ITAM) address both the processes and technology for managing software assets and related IT assets. Broadly speaking, the standard family belongs to the set of Software Asset Management (or SAM) standards and is integrated with other Management System Standards.
References:
https://en.wikipedia.org/wiki/ISO/IEC_19770
You are performing a SAM assessment for a customer.
You assess the maturity of several components in the current SAM program and recommend areas for improvement. You identify the following characteristics for the customer's SAM program components:
Your assessment should identify the SAM program areas that require improvement to meet the requirements of Rationalized SAM maturity.
You need to identify the SAM program areas that require improvement so that the customer can meet the requirements for the Microsoft SAM Optimization Model (SOM) Rationalized maturity level.
You are assigned to work with your company's procurement team to clarify which Microsoft licensing the company is currently using. This project has no budget so any programs you use must be free.
You need to determine which Microsoft products are installed on the network.
Which tool should you use?
The MAP Toolkit is a FREE, agentless tool designed to simplify and streamline the IT infrastructure planning process across multiple scenarios through network-wide automated discovery and assessments.
The MAP Toolkit inventories computer hardware, software, and operating systems in small or large IT environments without needing to install software on the target computers.
References:
https://www.microsoft.com/sam/tools.aspx
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