Good point, but I think the provisioning logs would be more useful if there were issues with setting up the portal in the first place. In this case, it seems like the problem is with User1 accessing the portal, so the sign-in logs are probably the way to go.
Yeah, I agree with that. The sign-in logs are probably the most relevant source of information here. We can see if there were any failed login attempts or if User1's account was locked out or something like that.
Hmm, this is a tricky one. I think the best approach would be to check the sign-in logs. That way, we can see if there were any issues with User1's authentication or if there were any suspicious activities that could be causing the error.
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