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Microsoft Exam PL-900 Topic 13 Question 87 Discussion

Actual exam question for Microsoft's PL-900 exam
Question #: 87
Topic #: 13
[All PL-900 Questions]

A company plans to Implement customer engagement apps in Dynamics 565 Customer Service.

The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases.

You need to Identify the Microsoft Power Platform capability that provides the required functionality.

Which solution should you use?

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Suggested Answer: B

by Kristofer at Mar 10, 2024, 04:18 AM

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Gregoria
10 months ago
I agree, it would be worth exploring all the options to ensure we choose the best solution for our needs.
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Charlesetta
10 months ago
I think we should also consider Power Pages site as an option, it could offer a more user-friendly experience for customers.
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Rodrigo
10 months ago
That's a good point, a Model-driven app could provide a structured interface for accessing case details.
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Annelle
10 months ago
But wouldn't a Model-driven app be more suitable for connecting to Customer Service?
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Karol
11 months ago
I agree, a Canvas app would allow us to customize the layout and design.
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Felix
11 months ago
I think we should use a Canvas app for this.
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Kristeen
11 months ago
True, a model-driven app is another possibility. But I think Power Pages is a better fit since it's designed specifically for building customer-facing portals and websites.
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Jamal
11 months ago
Power Pages site seems like the best choice for that.
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Katheryn
11 months ago
We need to make sure customers can easily access details about open cases.
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Jenelle
11 months ago
I prefer Power Pages site for this specific requirement.
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Pete
11 months ago
I believe Model-driven app could work too.
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Yuki
11 months ago
But Canvas app is also an option.
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Freeman
11 months ago
Yes, Power Pages site is designed for building customer-facing portals.
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Vanda
11 months ago
I think we should use Power Pages site.
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Basilia
11 months ago
I'm not so sure. What about a model-driven app? Couldn't that also provide the required functionality to connect to Dynamics 365 and give customers access to their case details?
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Chaya
11 months ago
I agree, Power Pages seems like the right choice. It's a low-code way to build customer-facing websites and portals that can integrate with Dynamics 365.
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Reuben
12 months ago
Hmm, this is an interesting question. I think the correct answer here is Power Pages site. This provides the functionality to build a portal that connects to Dynamics 365 Customer Service, allowing customers to log in and access their open cases.
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