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Microsoft Exam PL-900 Topic 10 Question 97 Discussion

Actual exam question for Microsoft's PL-900 exam
Question #: 97
Topic #: 10
[All PL-900 Questions]

A company plans to Implement customer engagement apps in Dynamics 565 Customer Service.

The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases.

You need to Identify the Microsoft Power Platform capability that provides the required functionality.

Which solution should you use?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Margurite
4 months ago
I think Power Pages site would be the best option as it allows for easy access to open cases.
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Kimberlie
4 months ago
But with a Canvas app, we can customize the interface easily.
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Lavonda
4 months ago
Haha, I bet the answer is B) Model-driven app. That's the 'enterprise' option, and this sounds like an enterprise-level project. Though I do wonder if they'll need to bring in some 'super users' to make it work.
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Sanda
3 months ago
I agree, B) Model-driven app seems like the best choice for this project.
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Bambi
3 months ago
C) Power Pages site
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Dalene
3 months ago
B) Model-driven app
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France
3 months ago
A) Canvas app
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Katie
4 months ago
This is a tough one, but I'm going to go with C) Power Pages site. Isn't that the new low-code way to build websites that integrate with Dynamics 365?
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Portia
4 months ago
A: So, it should provide the functionality needed for customers to log in and access details about open cases.
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Paris
4 months ago
B: Yeah, I agree. It's specifically designed for building websites that integrate with Dynamics 365.
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Burma
4 months ago
A: I think you're right, C) Power Pages site sounds like the best option for this scenario.
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Lai
4 months ago
Let's go with C) Power Pages site then, it seems like the most suitable solution for this customer engagement app implementation.
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Frankie
4 months ago
I agree, Power Pages site would allow customers to easily access details about open cases.
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Tamala
4 months ago
I think you're right, C) Power Pages site sounds like the best option for this scenario.
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Carlee
5 months ago
Hmm, I'm not so sure. I think A) Canvas app might be the answer. It's more flexible for building custom apps, and that's what they're looking for, right?
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Daron
5 months ago
I disagree, I believe a Model-driven app would be more suitable.
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Lili
5 months ago
B) Model-driven app is the way to go here. That's the Power Platform capability that's designed for building enterprise applications like this.
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Dong
4 months ago
User 2
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Antonio
4 months ago
User 1
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Larae
5 months ago
I think the correct answer is C) Power Pages site. That seems like the best option for creating a customer portal that connects to Dynamics 365 Customer Service.
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Mindy
4 months ago
D: I agree with C, Power Pages site would be the most suitable choice for creating a customer portal.
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Alaine
4 months ago
C: Actually, I think C) Power Pages site is the best option for this scenario.
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Iesha
4 months ago
B: No, I believe the correct solution is B) Model-driven app.
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Carissa
4 months ago
A: I think the answer is A) Canvas app.
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Kimberlie
5 months ago
I think we should use a Canvas app for this.
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