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You support a Microsoft Teams environment for a company
Team owners report that the following error message displays when they try to add a guest to a team.
You need to recommend a solution to resolve the issue.
Solution: Remove and re-add the owner for the team.
Does the solution meet the goal?
The solution does not meet the goal. Removing and re-adding the owner for the team will not resolve the error message that displays when they try to add a guest to a team. According to the [Troubleshoot Microsoft Teams - Training | Microsoft Learn] module, one of the possible causes of the error message is that the guest's domain is not in the allowed list of domains for the tenant. To resolve this issue, the Teams administrator can confirm whether the tenant domain is in the allowed list by following these steps:
In the Microsoft Teams admin center, go toOrg-wide settings>Guest access.
UnderDomain and email address settings, make sure thatAllow specific domainsis selected.
In theAllowed domainsbox, check if the guest's domain is listed. If not, add it and clickSave.
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