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Microsoft Exam MS-700 Topic 1 Question 97 Discussion

Actual exam question for Microsoft's MS-700 exam
Question #: 97
Topic #: 1
[All MS-700 Questions]

Your company uses Phone System.

A group of users make outbound calls on behalf of the company's billing department.

You need to ensure that when the users make the outbound calls, their numbers are replaced by a phone number that is associated to an existing call queue.

What should you do first?

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Suggested Answer: A

Contribute your Thoughts:

Tarra
5 days ago
D) Create a new caller ID policy and set Replace caller ID to Service number. This is the correct answer, as it allows you to replace the users' numbers with the call queue's phone number.
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Dacia
6 days ago
I'm not sure. Wouldn't it be better to create a new calling policy and set Make private calls to On to ensure privacy?
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Kaycee
7 days ago
I agree with Theron. Using a service number as the caller ID would make the outbound calls look more professional.
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Theron
9 days ago
I think we should create a new caller ID policy and set Replace caller ID to Service number.
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