Microsoft Exam MS-220 Topic 10 Question 29 Discussion

Actual exam question for Microsoft's MS-220 exam

Question #: 29
Topic #: 10

A company uses Exchange Online. An administrator deletes a mailbox named Userl when the user leaves the company. Six months later the user returns to the company. and the administrator creates a new mailbox named User1.

A user reports receiving the following non-delivery report (NDR) when they send an email to Userl:

RfSOlVER.-DR.E-RecipNotFojr.d; not found

You need to recommend a solution to resolve the issue. What should you recommend?

AInstruct the user to type the email address for User1.

BDelete the LegacyExchangeDN value on the new User1 mailbox.

CInstruct the user to delete User1 from their Microsoft Outlook autocomplete cache.

DRemove User1 from the Blocked Senders list.

Show Suggested Answer

Suggested Answer: C

by Sabra at Oct 21, 2023, 10:18 PM

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Reuben

10 months ago

I'm not so sure about that. Wouldn't that just create more problems down the line? I think option A, instructing the user to type the email address for User1, might be the simplest and safest solution. It's worth a try before messing with the mailbox settings.

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Bok

10 months ago

Hmm, that's a good point. I'm leaning towards option B, deleting the LegacyExchangeDN value on the new User1 mailbox. This could help resolve the issue by ensuring that the new mailbox is properly recognized and accessible.

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Asha

10 months ago

I agree. The non-delivery report indicates that the mailbox is not found, which suggests an issue with the user's email address or the mailbox itself. Deleting the mailbox and creating a new one with the same name might have caused this problem.

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Jamal

10 months ago

This question seems a bit tricky. I'm not sure if the solution is as straightforward as it appears. It's important to understand the context and the underlying issue before jumping to a conclusion.

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