Microsoft Exam MB6-897 Topic 5 Question 3 Discussion

Actual exam question for Microsoft's MB6-897 exam

Question #: 3
Topic #: 5

You need to capture details and notes for a customer.

Which two actions should you perform? Each correct answer presents part of the solution.

ADefine case categories.

BCreate customers.

CCreate contacts.

DDefine the case process.

Show Suggested Answer

Suggested Answer: A, D

by Catalina at May 04, 2022, 09:14 PM

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