Microsoft Exam MB-910 Topic 7 Question 8 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 8
Topic #: 7

You manage a call center for a company that uses Dynamics 365 Customer Service.

The call center's customer service manager wants to renew all expired entitlements to increase the duration of entitlements from six months to one year.

You need to help the customer service manager make the changes. Which status indicates that an entitlement must be renewed?

ADraft

BWaiting

CActive

DCanceled

Show Suggested Answer

Suggested Answer: D

https://docs.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-terms- customer#renew-an-entitlement

by Trinidad at May 06, 2022, 04:54 AM

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