Microsoft Exam MB-910 Topic 6 Question 56 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 56
Topic #: 6

A company sells and services commercial refrigeration equipment. The company is implementing Dynamics 365 Project Operations.

You need to ensure that you can select a service technician for an assignment that has the required expertise to address the equipment issues reported by a customer.

Which two features should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

AResource skills

BResource roles

CProficiency models

DService-level agreements

Show Suggested Answer

Suggested Answer: A

by Willow at Sep 17, 2024, 03:43 AM

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Carissa

2 days ago

Definitely go with Resource skills and Resource roles to ensure the right technician with the proper expertise is assigned to the service call. Proficiency models and SLAs are also important, but don't directly address the question asked.

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