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Microsoft Exam MB-910 Topic 6 Question 49 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 49
Topic #: 6
[All MB-910 Questions]

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer's location. You receive a service request and create a work order.

You need to identify the next step in the process. What should you do next?

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Suggested Answer: A

Contribute your Thoughts:

Geraldine
2 days ago
I believe generating an invoice should be the next step to ensure proper billing.
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Temeka
4 days ago
I agree with Tina. Scheduling and dispatching the work order is the logical next step.
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Argelia
6 days ago
Definitely B) Schedule and dispatch the work order. That's the logical next step after creating the work order. Anything else would be jumping the gun.
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Tina
13 days ago
I think we should schedule and dispatch the work order next.
upvoted 0 times
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