Microsoft Exam MB-910 Topic 2 Question 64 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 64
Topic #: 2

[All MB-910 Questions]

A company is using Dynamics 365.

The company plans to converse with customers through social media.

You need to recommend a solution that provides conversation with customers.

What should you recommend?

ADynamics 365 Customer Service

BDynamics 365 Customer Insights

CDynamics 365 Customer Voice

DOmnichannel for Customer Service

Show Suggested Answer

Suggested Answer: D

by Margurite at Jan 23, 2025, 06:32 PM

Limited Time Offer

25%

Off

Get Premium MB-910 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Martha

6 days ago

Hmm, I'd have to go with Dynamics 365 Customer Insights. You can't beat that sweet, sweet data-driven customer intelligence.

upvoted 0 times

...

Raina

16 days ago

I agree with Latosha. Dynamics 365 Customer Voice seems like the best solution for conversing with customers on social media.

upvoted 0 times

...

Gene

22 days ago

Dynamics 365 Customer Voice, all the way! Who doesn't love a little customer feedback, am I right?

upvoted 0 times

Yoko

11 days ago

A) Dynamics 365 Customer Service

upvoted 0 times

...

Latosha

25 days ago

Because Dynamics 365 Customer Voice allows us to gather feedback and engage with customers through surveys and feedback channels.

upvoted 0 times

...

Cordie

27 days ago

Why do you think that?

upvoted 0 times

...

1 months ago

Definitely go with Dynamics 365 Customer Service. That's the bread and butter for handling customer interactions.

upvoted 0 times

Dona

5 days ago

D) Omnichannel for Customer Service

upvoted 0 times

...

Leonie

25 days ago

Definitely go with Dynamics 365 Customer Service. That's the bread and butter for handling customer interactions.

upvoted 0 times

...

Brittni

26 days ago

A) Dynamics 365 Customer Service

upvoted 0 times

...