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Microsoft Exam MB-910 Topic 2 Question 62 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 62
Topic #: 2
[All MB-910 Questions]

A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

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Suggested Answer: B

by Noble at Dec 07, 2024, 02:17 PM

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Candida
2 months ago
Power Virtual Agents? Sounds like something straight out of a sci-fi movie. I'll stick with good old-fashioned human interaction, thank you very much.
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Lynda
2 months ago
Customer Service Insights? Really? I mean, this is about a potential contract, not a customer service issue. Nice try, but no.
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Chuck
2 months ago
Hmm, I'm not sure. Market Insights might give you a broader perspective on the customer's industry and competitors. That could be really helpful.
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Buddy
25 days ago
D: Power Virtual Agents could assist in automating communication with the customer to gather more insights.
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Joana
1 months ago
C: Customer Service Insights could help us understand the customer's past interactions with our company.
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Kenneth
2 months ago
B: Sales Insights might also provide valuable information on the customer's buying behavior.
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Terry
2 months ago
A: I think Market Insights could be useful for understanding the customer's industry.
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Lucina
2 months ago
Sales Insights seems like the way to go here. You need to understand the customer's buying behavior to develop the right strategy.
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Latanya
1 months ago
Let's use both Sales Insights and Customer Service Insights to get a comprehensive view of the customer's interactions.
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Stephaine
2 months ago
I think Customer Service Insights could also be helpful in understanding the customer's concerns and addressing them.
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Youlanda
2 months ago
I agree, Sales Insights would provide valuable information on the customer's behavior.
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Adelina
3 months ago
I believe Power Virtual Agents could help us in engaging with the customer and addressing their hesitations.
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Kimberlie
3 months ago
I think Customer Service Insights could also be helpful in understanding the customer's concerns.
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Kris
3 months ago
I agree with Princess, Sales Insights would be the best option for this situation.
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Carmen
3 months ago
I think Power Virtual Agents would be a great option to interact with the customer and gather insights. It's like having a virtual assistant on the job!
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Tequila
2 months ago
Market Insights might give us a better understanding of the market trends affecting the customer's decision.
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Rosalind
2 months ago
Let's try Customer Service Insights to see if we can improve our communication with the customer.
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Jamal
3 months ago
I think Sales Insights could also be helpful in understanding the customer's behavior.
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Rolland
3 months ago
I agree, Power Virtual Agents would be perfect for this situation.
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Princess
4 months ago
I think we should recommend Sales Insights.
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