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Microsoft Exam MB-910 Topic 12 Question 48 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 48
Topic #: 12
[All MB-910 Questions]

An online retail company uses Dynamics 365 Customer Insights - Journeys.

Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.

You need to select a feature to send the mail.

Which feature should you use?

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Gail
30 days ago
I'm going with C. Email campaign. Seems like the classic approach, and sometimes the classics are the way to go.
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Teddy
1 months ago
Trigger-based journey, huh? Guess they're really trying to catch those cart-abandoners before they get away. Gotta love the urgency!
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Valda
13 days ago
D) Segment-based journey
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Yesenia
16 days ago
C) Email campaign
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Margurite
18 days ago
B) Customer interactions timeline
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Keneth
26 days ago
A) Power Automate desktop flow
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Pamella
1 months ago
E. Trigger-based journey is the way to go. You can set it up to automatically send the email as soon as a customer abandons their cart.
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Dominque
21 days ago
I agree, setting up a trigger to send the email right after a customer abandons their cart is very efficient.
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Dominque
23 days ago
E. Trigger-based journey is the best option for this scenario.
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Florinda
2 months ago
I think C) Email campaign would be the best option to send the mail to customers who abandoned their carts.
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Hubert
2 months ago
D. Segment-based journey looks like the best option to me. It'll allow you to target those specific customers who abandoned their carts.
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Macy
29 days ago
Yes, it's a great way to personalize the email and increase the chances of them completing the purchase.
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Adelle
1 months ago
I agree, using a segment-based journey will help target those customers effectively.
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Alex
2 months ago
I agree with Weldon, E) Trigger-based journey makes more sense in this scenario.
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Weldon
2 months ago
I disagree, I believe E) Trigger-based journey would be more effective.
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Myra
2 months ago
I think we should use D) Segment-based journey.
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Quiana
2 months ago
I think the answer is C. Email campaign. It seems like the most straightforward way to send an email to the customers who abandoned their carts.
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Andra
2 months ago
User 2
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Rosina
2 months ago
User 1
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