Microsoft Exam MB-910 Topic 11 Question 7 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 7
Topic #: 11

A company plans to implement Dynamics 365 Customer Service.

The company wants to use the system to determine when customers are having an issue and need help. You need to track customer issues until the issues are resolved.

What should you create?

Aopportunity

Bcontact

Ccase

Dquote

Show Suggested Answer

Suggested Answer: C

https://docs.microsoft.com/en-gb/learn/modules/get-started-with-dynamics-365-for-customer-service/2-core- components

by Herminia at May 06, 2022, 02:31 PM

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