Microsoft Exam MB-910 Topic 1 Question 50 Discussion

Actual exam question for Microsoft's MB-910 exam

Question #: 50
Topic #: 1

An online retail company uses Dynamics 365 Customer Insights - Journeys.

Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.

You need to select a feature to send the mail.

Which feature should you use?

APower Automate desktop flow

BCustomer interactions timeline

CEmail campaign

DSegment-based journey

ETrigger-based journey

Show Suggested Answer

Suggested Answer: A

by Antonio at Jul 12, 2024, 12:29 AM

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Leonida

5 months ago

Hmm, this is a tough one. I bet the marketing manager is wishing they had a crystal ball to see the future and know the right answer.

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Norah

4 months ago

C) Email campaign

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Fannie

5 months ago

B) Customer interactions timeline

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Laquanda

5 months ago

A) Power Automate desktop flow

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Emerson

5 months ago

Ah, the old 'which feature should I use' question. I'm just gonna go with A) Power Automate desktop flow and automate the whole thing, like a boss!

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Adria

4 months ago

That could work too, but I still think A) Power Automate desktop flow is the most efficient option.

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Tequila

4 months ago

But what about using D) Segment-based journey to target specific groups of customers?

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Tricia

5 months ago

I agree, automating the process would save a lot of time.

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Bernardo

5 months ago

I think A) Power Automate desktop flow is the way to go.

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Shannon

5 months ago

I prefer Segment-based journey as it allows for more targeted communication with customers.

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Queenie

6 months ago

I'm going to have to go with B) Customer interactions timeline. Seems like a good way to track and analyze the customer's behavior before sending that email.

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Regenia

6 months ago

I think Trigger-based journey could also work well in this scenario.

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Omer

6 months ago

Hold on, I think D) Segment-based journey is the way to go. That way you can target the specific group of customers who abandoned their carts.

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Cherelle

4 months ago

Great idea! Let's use the Segment-based journey feature to send the email to those customers.

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Rutha

4 months ago

Yes, that sounds like the best option to reach out to those customers who abandoned their carts.

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Louvenia

4 months ago

I agree, D) Segment-based journey would allow us to target those specific customers.

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Jacinta

5 months ago

Let's go with D) Segment-based journey to target those customers who abandoned their carts.

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Margarita

5 months ago

I think E) Trigger-based journey could also work well in this situation, as it can automatically send the email when a customer abandons their cart.

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Omer

5 months ago

I agree, D) Segment-based journey would allow us to target those specific customers effectively.

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Vallie

6 months ago

I agree with Flo, Email campaign would be the best feature for this.

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Bo

6 months ago

I'm leaning towards E) Trigger-based journey. Seems like the best way to automate the process and send the email when a customer abandons their cart.

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Veronika

6 months ago

The answer is clearly C) Email campaign. That's the feature designed for this exact scenario, right?

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Terrilyn

5 months ago

I agree, using the Email campaign feature will help the marketing manager reach out to those customers effectively.

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Carmen

5 months ago

Yes, you are correct. The Email campaign feature is the best option for sending emails to customers who abandoned their carts.

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Flo

6 months ago

I think we should use Email campaign to send the mail.

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