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Microsoft Exam MB-901 Topic 12 Question 18 Discussion

Actual exam question for Microsoft's MB-901 exam
Question #: 18
Topic #: 12
[All MB-901 Questions]

A company needs visibility into the frequency, number, and types of calls they receive at their customer support center.

You need to recommend a solution for the company.

What should you recommend?

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Suggested Answer: B

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