Microsoft Exam MB-260 Topic 12 Question 31 Discussion

Actual exam question for Microsoft's MB-260 exam

Question #: 31
Topic #: 12

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals Some question sets might have more than one correct solution, while others might not have a correct solution.

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You are implementing Microsoft Dynamics 365 Customer Insights as your company's Customer Data Platform.

The initial dataset tables contain contacts from Dynamics 365 Sales. eCommerce customers, and service management platform incidents.

In your first unification run, you set Dynamics 365 as the primary table but only see eCommerce profiles that were able to be matched with Dynamics 365 contacts.

You need to ensure that unmatched eCommerce customers are also added as a profile in Dynamics 365 Customer Insights.

Solution: Adjust the first condition in the matching rule with the lowest precision.

Does this meet the goal?

AYes

BNo

Show Suggested Answer

Suggested Answer: B

by Marg at May 31, 2024, 02:38 PM

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Odette

9 months ago

Ha, this reminds me of that time I tried to match my socks in the laundry. The more I lowered my standards, the more mismatched pairs I ended up with. Same principle applies here, I guess.

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Emilio

8 months ago

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Lizette

8 months ago

Yes

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Fletcher

9 months ago

Makes sense. So, the answer is A) Yes.

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Dalene

9 months ago

Hmm, I'm not sure about this. Lowering the precision of the matching rule could lead to more false matches, which could mess up the customer data. I'd want to understand the trade-offs before going with this solution.

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Francisca

9 months ago

Sheridan: That's a good point. We should explore other options before making a decision.

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Sheridan

9 months ago

Maybe there's another way to ensure unmatched eCommerce customers are added without compromising data quality.

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Kizzy

9 months ago

I agree, we need to be careful about making changes that could impact the accuracy of our customer data.

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Jani

9 months ago

I believe so, because it will increase the chances of matching them.

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Fletcher

10 months ago

But will that really ensure unmatched eCommerce customers are added as profiles?

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Edna

10 months ago

Adjusting the matching rule with the lowest precision makes sense to capture unmatched eCommerce customers. Dynamics 365 Customer Insights is all about building a comprehensive customer profile, so this solution seems like a good fit.

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