Microsoft Exam MB-260 Topic 12 Question 31 Discussion

Actual exam question for Microsoft's MB-260 exam

Question #: 31
Topic #: 12

You are implementing Dynamics 365 Customer Insights - Data as your company's Customer Data Platform.

The initial dataset tables contain contacts from Dynamics 365 Sales. Commerce customers, and service management platform incidents.

In your first unification run. you set Dynamics 365 as the primary table but only see eCommerce profiles that were able to be matched with Dynamics 365 contacts. You need to ensure that unmatched eCommerce customers are also added as a profile in Customer Insights - Data

Solution: Make eCommerce customers the primary table in the match step.

Does this meet the goal?

AYes

BNo

Show Suggested Answer

Suggested Answer: B

by Marg at May 31, 2024, 02:38 PM

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Odette

10 months ago

Ha, this reminds me of that time I tried to match my socks in the laundry. The more I lowered my standards, the more mismatched pairs I ended up with. Same principle applies here, I guess.

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Emilio

9 months ago

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Lizette

9 months ago

Yes

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Fletcher

10 months ago

Makes sense. So, the answer is A) Yes.

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Dalene

10 months ago

Hmm, I'm not sure about this. Lowering the precision of the matching rule could lead to more false matches, which could mess up the customer data. I'd want to understand the trade-offs before going with this solution.

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Francisca

9 months ago

Sheridan: That's a good point. We should explore other options before making a decision.

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Sheridan

10 months ago

Maybe there's another way to ensure unmatched eCommerce customers are added without compromising data quality.

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Kizzy

10 months ago

I agree, we need to be careful about making changes that could impact the accuracy of our customer data.

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Jani

10 months ago

I believe so, because it will increase the chances of matching them.

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Fletcher

10 months ago

But will that really ensure unmatched eCommerce customers are added as profiles?

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Edna

11 months ago

Adjusting the matching rule with the lowest precision makes sense to capture unmatched eCommerce customers. Dynamics 365 Customer Insights is all about building a comprehensive customer profile, so this solution seems like a good fit.

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