A customer experience manager wants to share a technician's phone number with a customer. The customer needs to be able to see the phone number in the customer experience portal and be able to communicate directly with the technician.
The customer reports that they are not able to see the phone number in the portal.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Earnestine
11 months agoJohnna
11 months agoRikki
11 months agoGladys
11 months agoLenna
11 months agoElly
11 months agoMollie
11 months agoKristel
11 months agoMilly
11 months ago