You are implementing a Microsoft Dynamics 365 Field Service solution for a client.
The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should nor be stored directly on the work order. It should only be visible when the Customer Asset is selected.
Solution:
1. Create the Parent Asset and Master Asset on the work order.
2. Use a business rule to populate the fields from the Customer Asset.
Does this meet the goal?
Silvana
8 months agoAmber
7 months agoClare
8 months agoAlline
8 months agoTarra
8 months agoLisha
8 months agoShantay
8 months agoSheron
8 months agoAnnita
8 months agoMaryann
8 months ago