You are implementing a Microsoft Dynamics 365 Field Service solution for a client.
The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should nor be stored directly on the work order. It should only be visible when the Customer Asset is selected.
Solution:
1. Create the Parent Asset and Master Asset on the work order.
2. Use a business rule to populate the fields from the Customer Asset.
Does this meet the goal?
Silvana
11 months agoAmber
11 months agoClare
11 months agoAlline
11 months agoTarra
11 months agoLisha
11 months agoShantay
11 months agoSheron
11 months agoAnnita
12 months agoMaryann
12 months ago