A company has a Customer Service deployment. The company plans to implement the following:
* Al suggestions for contacts in Teams.
* Training information about the capabilities of suggestions.
You need to identify the scenarios where the relevant contacts will be provided to users. Solution: The number of similar cases that the suggested contacts have resolved. Does the solution meet the goal?
Elenor
2 months agoDaniel
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1 months agoSue
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3 months agoAlex
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3 months agoElenore
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3 months agoEladia
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4 months ago