Microsoft Exam MB-230 Topic 4 Question 18 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 18
Topic #: 4

A company implements Dynamics 365 for Customer Service. You are assigned a case.

You accidently close the case before completing your work.

You need to ensure that you can continue to work on the case.

What should you do?

AReassign the case

BReactivate the case

CClone the case

DChange the status reason to In Progress

Show Suggested Answer

Suggested Answer: B

by Jesusa at May 07, 2022, 12:30 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!