Microsoft Exam MB-230 Topic 3 Question 50 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 50
Topic #: 3

[All MB-230 Questions]

A company uses Dynamics 365 Customer Service.

You are configuring the advanced similarity rules. You create a similarity rule on cases and put an exact match

for the Modified On field in the Match Fields tab.

You test the rule and discover that exact matches do not appear.

You need to determine why the rule is not working.

What are two possible reasons why the rule is not working? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

AA Power Automate flow was not created.

BThe similarity rule is deactivated.

CThe security role is not set to run the similarity rule.

DThe similarity rule was not published.

EThe Modified On field is not set to searchable in the customization of the case entity in the solution.

Show Suggested Answer

Suggested Answer: C

by Graciela at Aug 06, 2023, 03:08 AM

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Melynda

1 months ago

Hah, I bet the similarity rule is just feeling a little shy and needs a nice, warm publication to come out of its shell. Or maybe it's just got a case of the security role blues. Either way, I'm sure it'll all work out in the end. Dynamics 365, always keeping us on our toes!

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Franchesca

1 months ago

Ooh, this one's got me scratching my head. Could be the Modified On field isn't set as searchable. Or maybe the rule just needs a good old-fashioned publishing to make it all come together. Either way, I'm betting there's a simple fix in there somewhere. Gotta love these Dynamics 365 puzzles!

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Lucille

2 days ago

Let's check those two things first and see if it solves the issue.

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Layla

6 days ago

Yeah, that could be it. Or maybe the rule just needs to be published.

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Mira

8 days ago

Maybe the Modified On field isn't set to searchable.

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Kristin

1 months ago

A Power Automate flow, huh? Now that's an interesting theory. Wonder if it's interfering with the similarity rule somehow. Or maybe the rule just needs a bit more love and attention to get it working. Either way, I'm sure there's a solution in there somewhere.

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Joesph

9 days ago

D) The similarity rule was not published.

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Sharan

11 days ago

I think the similarity rule might just need to be activated and the Modified On field needs to be set to searchable.

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Goldie

18 days ago

E) The Modified On field is not set to searchable in the customization of the case entity in the solution.

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Merilyn

25 days ago

B) The similarity rule is deactivated.

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Willow

2 months ago

Aha! I bet the security role isn't set up properly. Those similarity rules can be a real pain if you don't have the right permissions. Or hey, maybe the rule is just straight-up deactivated. Gotta love it when things just don't work for no good reason.

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Tawna

24 days ago

True, those similarity rules can be tricky sometimes.

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Terrilyn

25 days ago

Yeah, that could be it. Or maybe the rule is just deactivated.

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Fabiola

1 months ago

Maybe the security role isn't set up properly.

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Derick

2 months ago

Hmm, the exact match on the Modified On field not working? Sounds like a real head-scratcher. Maybe the field needs to be set as searchable in the entity customization. Or perhaps the rule just needs a good old-fashioned publishing to make it work.

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