Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Microsoft Exam MB-230 Topic 2 Question 59 Discussion

Actual exam question for Microsoft's MB-230 exam
Question #: 59
Topic #: 2
[All MB-230 Questions]

A company implements Customer Service

You enable Customer Service historical analytics.

You need to identify which feature is enabled automatically when Customer Service historical analytics is enabled.

Which feature should you identify?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Becky at Mar 05, 2024, 10:34 PM

Limited Time Offer

25%

Off

Get Premium MB-230 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Desmond
10 months ago
I see your point, Marilynn. Al suggestions could definitely help in deriving insights from past customer interactions.
upvoted 0 times
...
Marilynn
10 months ago
But what about Al suggestions? Wouldn't that be useful for analyzing historical data too?
upvoted 0 times
...
Celia
10 months ago
I agree with Marvel, Real-time customer sentiment makes sense for historical analytics.
upvoted 0 times
...
Marvel
10 months ago
I think when Customer Service historical analytics is enabled, Real-time customer sentiment is automatically enabled.
upvoted 0 times
...
Marcos
11 months ago
Ah, the age-old dilemma of choosing the right answer in a certification exam. I say we all just go with D) AI suggestions and hope for the best. Who needs to understand the actual features when you can just guess, right? *wink wink*
upvoted 0 times
...
Jessenia
11 months ago
I'm leaning towards C) AI topic clustering. I mean, if you're analyzing historical customer service data, the system should be able to automatically group similar issues or topics together, right? That seems like a logical feature to have.
upvoted 0 times
...
Donte
11 months ago
I think the answer is B) Forecasting. When you enable Customer Service historical analytics, the system automatically starts generating forecasts based on the data, right? That's a key feature that comes with it.
upvoted 0 times
Madonna
10 months ago
Good idea, we should double-check to be certain.
upvoted 0 times
...
Luisa
10 months ago
Let's check the documentation to confirm.
upvoted 0 times
...
Dorian
10 months ago
Maybe it's a combination of options?
upvoted 0 times
...
Mariko
10 months ago
I disagree, I think it's B) Forecasting.
upvoted 0 times
...
Aliza
10 months ago
Actually, I'm pretty sure it's C) AI topic clustering.
upvoted 0 times
...
Charlette
10 months ago
No, I believe it's D) AI suggestions.
upvoted 0 times
...
Florencia
10 months ago
I think it's A) Real-time customer sentiment.
upvoted 0 times
...
...
Laila
11 months ago
Hmm, this question is a bit tricky. I'm not sure if I should go with Real-time customer sentiment or AI suggestions. They both seem like plausible options.
upvoted 0 times
...

Save Cancel