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Microsoft Exam MB-220 Topic 12 Question 57 Discussion

Actual exam question for Microsoft's MB-220 exam
Question #: 57
Topic #: 12
[All MB-220 Questions]

You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.

The sales manager wants to review individual responses to each question on a survey.

After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Suggested Answer Hide Answer
Suggested Answer: C, D

by Iluminada at Dec 25, 2023, 07:31 PM

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Herman
8 months ago
Haha, I love how they throw in those little 'each correct answer presents a complete solution' notes. Really keeps you on your toes, doesn't it?
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German
8 months ago
Wait, what about option D? That looks like it would also let you see the individual responses. I'm not sure if that's a complete solution on its own, but it's worth considering.
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Leigha
7 months ago
So, D could be helpful for detailed analysis, but not for an overall view.
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Krissy
7 months ago
But it doesn't provide a way to view all responses at once.
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Ming
8 months ago
Option D does allow you to see individual responses.
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Shonda
8 months ago
D) Double-click a respondent's name to see their individual responses.
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Stefan
8 months ago
C) Select Respondents, and then select the survey name to display all responses.
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Beckie
8 months ago
B) Select Export All in the report, and all responses are downloaded in a csv file.
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Casie
8 months ago
A) Navigate lo display a graphical representation of all responses.
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Joaquin
8 months ago
Yeah, I agree. I think B and C are the right answers here. Exporting to a CSV file gives you all the data, and then you can drill down into the individual responses through the Respondents section.
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Asha
8 months ago
Hmm, this question seems pretty straightforward. I'm guessing the answer is a combination of B and C, since we need to be able to export all the responses and then view the individual responses.
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