You need to help the salespeople manage their calls. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Setting up the Microsoft Teams dialer is a great idea. Easy to use and already part of our collaboration platform. Plus, who doesn't love a good pun - 'dialing' in the sales team, am I right?
I believe upgrading salesperson licenses and implementing Viva Sales would also be beneficial. It's important to invest in tools that can enhance sales performance.
I agree with Marshall. Enabling conversation intelligence will help analyze calls, and setting up Microsoft Teams dialer will streamline communication.
I think implementing Viva Sales is the way to go. It's built for this exact use case and will integrate nicely with the rest of our productivity tools.
Definitely enable conversation intelligence - that's a no-brainer for managing sales calls. But I'm not sure about upgrading licenses, that sounds like a bigger lift.
Val
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